"Bridges not Walls examines interpersonal communication through a broad range of scholarly and popular articles drawn from various disciplines, including communication, philosophy, social science, and psychology. Within these readings are thought-provoking discussions of the nature of interpersonal contact, connections between verbal and nonverbal cues, person perception and social intelligence, listening, identity management, interpersonal ethics, types of love, transformational conflict management, and diversity. The ninth edition features 23 new readings and material on power and the "dark side" of communication, including deception, betrayal, and harassment."--Jacket
Includes bibliographical references and index
pt. I. Entering the interpersonal arena. Introduction to the editor and this book ; Defining communication and interpersonal communication ; Defining ourselves as communicators ; Making contact verbally and nonverbally -- pt. II. Making meaning together. Understanding and listening : communication as inhaling ; Engaging others : communication as exhaling -- pt. III. Changing relationships. Communicating with family and friends ; Communicating with intimate partners -- pt. IV. Bridges not walls. Recognizing communication walls ; Managing conflict by turning walls into bridges ; Bridging cultural differences ; Promoting dialogue -- pt. V. Approaches to interpersonal communication. A teacher's approach ; A counselor's approach ; A spiritual approach ; A philosopher's approach