The chairperson's roles, powers, and rsponsibilities -- Types of departments, divisions, and institutions -- Leadership styles -- Delegation and department committees -- Recruiting and affirmative action -- Department decision making and bringing about change -- Faculty development : encouraging professional growth -- Faculty evaluation -- Performance counseling and dealing with unsatisfactory performance -- Faculty grievances and unions -- Dealing with conflict and maintaining faculty morale -- Avoiding legal pitfalls : sensitivity to faculty and student concerns -- Department accomplishments and aspirations : setting goals and developing action plans -- The budget cycle : preparing department budget requests and persuading the Dean -- Assigning and reporting faculty activities -- Managing curriculum and human resources -- Faculty views about management and the joys of being a department chairperson