Part 1. Introduction to e-commerce -- 1. The revolution is just beginning -- 2. E-commerce business models and concepts -- Part 2. Technology infrastructure for e-commerce -- 3. The Internet and the World Wide Web: E-commerce infrastructure -- 4. Building an e-commerce web site -- 5. Security and encryption -- 6. E-commerce payment systems -- Part 3. Business concepts and social issues -- 7. E-commerce marketing concepts -- 8. E-commerce marketing communications -- 9. Ethical, social, and political issues in e-commerce -- Part 4. E-commerce in action -- 10. Retailing on the web -- 11. Online service industries -- 12. B2B e-commerce: Supply chain management and collaborative commerce -- 13. Auctions, portals, and communities -- 14. Online content providers: Digital media
