Includes bibliographical references (p. 193-208) and indexes
Laying the foundation -- Civility, incivility, bullying, and mobbing in academe -- Incivility and the history of higher education -- Learning incivility -- Motivating structures and processes: academic organization and governance structure -- Enabling structure and process: the academic culture -- Pinpointing causes -- The changing face of academe as a precipitating circumstance -- Corporate culture in academe as a precipitating circumstance -- Addressing faculty incivility and the academic bully culture -- Characterizing the bully culture -- Challenging the academic bully culture