Library mission statements / Andrea Kross -- Holistic approach to diversity / Arglenda Friday -- Muses, mindsets, and models / Elizabeth A. Dupuis -- Fishing for success / Caroline Gilson and Stephanie Michel -- The greatest problem with which the library is confronted / Cindy Pierard & Kathryn Graves -- The role of the library in student retention / Darla Rushing and Deborah Poole -- The Penn State Engineering Library and Women in Engineering Program / Kelly M. Jordan -- Information literacy (LIB 150) at Fort Lewis College / Tina Evans