WEBVTT 1 00:00:16.400 --> 00:00:20.180 Welcome to our next segment of around town and we have 2 00:00:20.190 --> 00:00:24.590 a special treat for you today we're here at Brookside lumber Brookside lumber is 3 00:00:24.600 --> 00:00:29.000 one of the oldest if not the oldest establishment in duffel park they've been here 4 00:00:29.010 --> 00:00:33.810 forever everyone drives by em they're here on Logan road he if you've never stopped 5 00:00:33.850 --> 00:00:34.380 you're in for 6 00:00:34.390 --> 00:00:39.930 a real treat to sit back and relax and watch around town and we're at Brookside 7 00:00:39.940 --> 00:00:40.300 lumber. 8 00:01:00.710 --> 00:01:06.040 Dave JOHNSTON We know what your role here at the company and when did you 1st start 9 00:01:07.050 --> 00:01:10.190 so how many years do you have that whole back into what my role was from when I 10 00:01:10.200 --> 00:01:12.780 started I started in 1976 OK I get 11 00:01:12.790 --> 00:01:19.550 a lot of the growth and activity I enjoyed. We probably were around 25 people I was 12 00:01:19.560 --> 00:01:24.910 here at that time and we've we've got closer to 100 along the way we're just 13 00:01:24.920 --> 00:01:31.090 a little less so your major employer Bethel Park. We would like to think so but 14 00:01:31.450 --> 00:01:37.500 that's all about can how do you help and support people and help them grow. I've 15 00:01:37.510 --> 00:01:44.510 worked through from the receiving room stock sales purchasing so 16 00:01:44.520 --> 00:01:48.110 management roles Currently I'm. From 17 00:01:48.120 --> 00:01:53.350 a title perspective serving as president on the board the activity the roles what I 18 00:01:53.360 --> 00:01:57.140 do want to daily basis varies significantly depending on what's going on at any 19 00:01:57.150 --> 00:02:03.530 point in time walk us through the the ownership of Brookside lumber when it started 20 00:02:03.540 --> 00:02:09.190 year some year. Cinta this what can you tell us about the Edwards family. Versing I 21 00:02:09.200 --> 00:02:09.610 can tell you it's 22 00:02:09.620 --> 00:02:13.620 a wonderful people to work for I've been here over 30 years and couldn't ask for 23 00:02:13.630 --> 00:02:17.490 better people to I don't even think of employed by but as part of their family. 24 00:02:19.020 --> 00:02:23.770 Business was started by Pete Edward SR The company's name Brookside for the 25 00:02:23.780 --> 00:02:25.820 Brookside farms development and Buffett park 26 00:02:25.860 --> 00:02:31.330 a person clear right down the road from us. SR was a builder so he was looking for 27 00:02:31.340 --> 00:02:35.710 a way because he was so active in 1926 and in the late twenty's and even in the 28 00:02:35.720 --> 00:02:37.570 Depression looking for 29 00:02:37.580 --> 00:02:40.820 a better way to source materials so he bought property along 30 00:02:40.830 --> 00:02:46.130 a rail siding had materials shipped and started setting up for his own needs not 31 00:02:46.140 --> 00:02:49.710 too long afterwards there are other builders in the area asking if they could buy 32 00:02:49.720 --> 00:02:55.030 some of his materials so that was sort of the foundation that started it so Pete Sr 33 00:02:55.040 --> 00:03:00.770 started the business actively involved for many many years and had 2 sons. Frank 34 00:03:00.780 --> 00:03:06.060 compete at words be Junior both served in the war in World War 2 And then after 35 00:03:06.070 --> 00:03:12.780 that got involved with the business. Pete had I believe 91 years old now Pete 36 00:03:12.790 --> 00:03:17.250 Jr is still involved with the business he's the chairman of the board he also still 37 00:03:17.260 --> 00:03:17.920 buys 38 00:03:18.020 --> 00:03:25.210 a lot of the lumber products for us. Frank passed away in 2000. Pete 39 00:03:25.220 --> 00:03:30.650 had several children one of which is involved in business that's his son Mark Frank 40 00:03:30.660 --> 00:03:34.240 had 3 children all of which are all in the business which is Bruce Morton and 41 00:03:34.250 --> 00:03:41.160 Leslie. Bruce is the. Secretary assistant secretary actually 42 00:03:41.170 --> 00:03:42.900 on the board of Leslie's 43 00:03:42.910 --> 00:03:47.730 a Secretary Norton is the treasurer but they all are active in different parts of 44 00:03:47.740 --> 00:03:52.490 the business every day Bruce is involved in buying product management of the 45 00:03:52.500 --> 00:03:57.890 company Gordon handles some of the accounting work in the equipment and things like 46 00:03:57.900 --> 00:04:02.640 buying trucks and forklifts closely works helping in our installation division and 47 00:04:02.650 --> 00:04:07.690 also very much focused on customer service so we have 3rd generation family members 48 00:04:07.700 --> 00:04:12.330 here that show up and sit down next to other people every day and go to work so 49 00:04:12.340 --> 00:04:15.110 again that's kind of the background and it just makes it such 50 00:04:15.120 --> 00:04:20.280 a great environment to work and being the boss's son. Was 51 00:04:20.320 --> 00:04:26.711 a privilege I would they would take me to the candy area 52 00:04:27.783 --> 00:04:32.315 they did this with most all the kids that came in here you know and he had 53 00:04:32.325 --> 00:04:38.865 a child and like to see the new babies and the families coming in and they take us 54 00:04:38.875 --> 00:04:42.935 back and give us you know just ask us what we wanted was 55 00:04:42.945 --> 00:04:48.275 a very big candy store then that it was free so that's what I remember coming out 56 00:04:48.335 --> 00:04:55.255 so I know I want to. And I like the I like the physical part of the work and 57 00:04:55.265 --> 00:05:02.165 initially as young people do and graduate I didn't like it as much as I grew older 58 00:05:02.165 --> 00:05:06.705 . But. Over the years. 59 00:05:09.086 --> 00:05:14.876 The thing that we're probably most proud of is to support families that work here. 60 00:05:16.136 --> 00:05:23.010 Basically when did you start. I started part time in 76. And then you were on some 61 00:05:23.020 --> 00:05:28.510 news OK And you were in high school when you started OK And was your 1st job here 62 00:05:28.940 --> 00:05:31.230 answering phones OK And you did 63 00:05:31.240 --> 00:05:34.730 a very good job of that right so they kept you know OK Did you have to go to the 64 00:05:34.740 --> 00:05:41.490 candy section too I remember you had me and hot chocolate Yeah vague memories 65 00:05:41.770 --> 00:05:45.980 Dave do you remember this candy thing and where you seem to can be so how it's 66 00:05:45.990 --> 00:05:46.750 going to test it's 67 00:05:46.760 --> 00:05:52.710 a little fox I want to show you. Yeah I know what Treat You know we can't afford 68 00:05:52.720 --> 00:05:57.350 anything here I don't want it it's critical when did Brookside lumber actually 69 00:05:57.430 --> 00:06:03.680 start it was incorporated in 1906 by our grandfather P.S. 70 00:06:03.690 --> 00:06:10.460 Edwards OK Peter Sagal Peter said it was OK and he started it he 71 00:06:10.470 --> 00:06:15.360 picked Bethel Park to start the lumber yard business to know what Actually problem 72 00:06:15.370 --> 00:06:18.520 tend to start a lumber business he had 73 00:06:18.530 --> 00:06:25.300 a home building business and we had the road tracks on the 74 00:06:25.310 --> 00:06:30.180 property for the coal. So they would come through and poke 75 00:06:30.190 --> 00:06:37.012 a hole. Right right behind us here so he started buying lumber for 76 00:06:37.022 --> 00:06:42.374 not only his business but for friends that were also in the building business so 77 00:06:42.454 --> 00:06:48.314 they all kind of got together and decided what they were going to pay and got there 78 00:06:48.324 --> 00:06:48.604 were 79 00:06:48.614 --> 00:06:55.574 a car and stack the lumber and split the lumber up and then after that about in the 80 00:06:55.584 --> 00:06:59.624 thirty's I'm not sure exactly 1930 S. 81 00:06:59.624 --> 00:07:01.554 . They built 82 00:07:02.416 --> 00:07:08.716 a small sales building here on the. Attach of this 2 story brick building there's 83 00:07:08.726 --> 00:07:15.671 about 200 square feet of sales area. 4 pillars hard work 84 00:07:15.831 --> 00:07:16.921 and I remember as a as 85 00:07:16.931 --> 00:07:22.891 a kid being about 8 or 9 years old. Walking through the rat maze. 86 00:07:23.911 --> 00:07:28.331 Of folders hardware it was pretty small shover that was a there is 87 00:07:28.341 --> 00:07:32.511 a sales counter and it was down there for quite quite some time we still have the 88 00:07:32.521 --> 00:07:35.201 cash register as a limb S.-A M.-E. 89 00:07:35.511 --> 00:07:41.933 My uncle and my father were were both involved. With with the 90 00:07:41.973 --> 00:07:48.463 purchasing of the lumber the managing of the lumber yard and what was your dad not 91 00:07:48.473 --> 00:07:54.273 close named my father's Frank that words Michael is Peter King 92 00:07:54.573 --> 00:07:59.285 and attire neither of them still with us or you know we've got 93 00:07:59.295 --> 00:08:04.335 a 93 year old downstairs and still coming in he still comes into word that's my 94 00:08:04.345 --> 00:08:10.335 uncle and went to business building houses with us on our nice land perfect farm 95 00:08:10.915 --> 00:08:13.605 that's where the folks I think came from came from with 96 00:08:13.615 --> 00:08:19.505 a from Brookside Farm So as soon as we progressed years then when did your 97 00:08:19.515 --> 00:08:25.575 grandfather leave the business in your dad and uncle were running the business than 98 00:08:25.905 --> 00:08:27.575 full time when what kind of 99 00:08:27.585 --> 00:08:31.005 a years I do you think that was I'd say that was in the fifty's 100 00:08:31.015 --> 00:08:36.575 a crack at it was actually built he was doing some commercial building also that 101 00:08:36.585 --> 00:08:42.025 some of the building Anderson equipment believe Bridgeville some gas stations some 102 00:08:42.035 --> 00:08:48.385 banks. I live out allied security I felt like turning into the Allied security 103 00:08:48.395 --> 00:08:55.270 building and then he was. The building business was tough but the building 104 00:08:55.280 --> 00:09:00.690 business want to weigh for us as the Edwards's P.S. 105 00:09:00.700 --> 00:09:05.940 Edwards company. In the building the civil engineer in the building and my dad did 106 00:09:06.020 --> 00:09:11.730 one away in the lumber company survived the big bone marrow was the end of the 60s 107 00:09:11.780 --> 00:09:16.570 beginning in the 70s that's when the show room was put up the current share room 108 00:09:16.580 --> 00:09:20.070 you have now Percheron we have now you know and it was had 109 00:09:20.080 --> 00:09:25.480 a drive through the back so the cars could drive through and we load them and we 110 00:09:25.490 --> 00:09:25.660 had 111 00:09:25.670 --> 00:09:32.652 a showroom for all the incidentals all the hardware and products that you 112 00:09:32.662 --> 00:09:34.233 could pick up in 113 00:09:34.243 --> 00:09:40.173 a normal showroom. And in that same time we added 114 00:09:40.183 --> 00:09:46.673 a large warehouse that we called Number 9 we were number building so number 9 gets 115 00:09:46.683 --> 00:09:46.863 used 116 00:09:46.873 --> 00:09:53.880 a lot. OK here we are at the heart 117 00:09:53.890 --> 00:09:59.910 of Brookside lumber Brookside lumber it's building materials lumber everything you 118 00:09:59.920 --> 00:10:05.550 can think of and we're going to take some time and walk around the warehouses show 119 00:10:05.740 --> 00:10:11.230 the stacks of product material the operation the unloading of trucks the loading of 120 00:10:11.240 --> 00:10:16.850 trucks this is what make work side lumber the business that it is today so let's 121 00:10:16.860 --> 00:10:20.810 enjoy some of the scenery and some of the products some of the customers some of 122 00:10:20.820 --> 00:10:27.140 the employees and let's see what makes this place tech names rich Mazetti I 123 00:10:27.150 --> 00:10:33.930 supervise the number 9 warehouse it's kind of the main warehouse where. You'll get 124 00:10:34.040 --> 00:10:40.680 most of your dimensional lumber doors insulation. Gyal all cement. 125 00:10:42.310 --> 00:10:42.930 But when 126 00:10:42.940 --> 00:10:48.380 a customer comes out you can pretty much find yourself anywhere on the facility so 127 00:10:48.390 --> 00:10:50.210 walk us through the operation we've seen 128 00:10:50.220 --> 00:10:56.510 a lot of cars and trucks homeowners contractors. What did they do I seem for up and 129 00:10:56.580 --> 00:11:01.760 walk us through the process customers rather residential commercial will go into 130 00:11:01.770 --> 00:11:05.810 the showroom order their material from a sales person and they'll get 131 00:11:05.820 --> 00:11:07.680 a copy of their receipt and they'll bring 132 00:11:07.690 --> 00:11:13.460 a receipt that remains with us and from that receipt we load them so they will 133 00:11:13.470 --> 00:11:17.830 drive out to number 9 for the matter where we need to load them with building OK. 134 00:11:18.760 --> 00:11:22.310 And then when they get out to number 9 what happens you send 135 00:11:22.320 --> 00:11:27.210 a staff member out we always well we the way it works is we try to have 136 00:11:27.470 --> 00:11:32.760 a few yard people on the perimeter stocking at any given time and we try to 137 00:11:32.770 --> 00:11:36.830 maintain at least 2 or 3 up front to handle the line there are times where you have 138 00:11:36.840 --> 00:11:40.920 to pull everybody back in there could be 70 people in line at one time so then you 139 00:11:40.930 --> 00:11:44.980 just wave the car up to the door they you know you look at the receipt and from 140 00:11:44.990 --> 00:11:51.070 there you tell them where to go yes OK in from there the employees pull the lumber 141 00:11:51.080 --> 00:11:56.380 and help the customers load their vehicles or cars or whatever the case may be with 142 00:11:56.390 --> 00:12:00.300 it that's correct OK big order small order it doesn't matter they're all treated 143 00:12:00.310 --> 00:12:05.620 saying yes and are there certain days that are contractor heavy and certain days 144 00:12:05.630 --> 00:12:10.840 that are homeowner heavy Yeah typically your contractor heavy Monday through Friday 145 00:12:11.100 --> 00:12:12.970 and Saturday you'll have 146 00:12:12.980 --> 00:12:16.760 a rush of contractors in the morning late afternoon and in between you have more 147 00:12:16.770 --> 00:12:23.420 residential which are number one selling piece of wood 2 by 482 by 4 by 8 OK by 148 00:12:23.430 --> 00:12:28.370 days there is seasonal product peak season on certain things well definitely right 149 00:12:28.380 --> 00:12:32.242 now. We have we had 150 00:12:32.252 --> 00:12:38.414 a gentleman start knocked over and. It was all a new learning experience come 151 00:12:38.424 --> 00:12:44.424 a prole because of womanize and the several different composite backings that that 152 00:12:44.434 --> 00:12:49.794 we sell so it was like learning all over to me even though I had been here for you 153 00:12:49.804 --> 00:12:54.144 know 6 months how many trucks in week are there heaviest days that you get 154 00:12:54.154 --> 00:12:59.484 deliveries to the mill Well yeah it's scattershot But Wednesday typically Wednesday 155 00:12:59.494 --> 00:13:06.301 and Friday is floors. Tractor trailers there to to havea stays OK You know we 156 00:13:06.311 --> 00:13:11.491 just noticed the last customer you were special cutting some 4 by 8 sheets of 157 00:13:11.831 --> 00:13:18.631 particleboard form is something you typically do every day yeah definitely and 158 00:13:19.181 --> 00:13:19.631 it's just 159 00:13:19.641 --> 00:13:24.281 a customer service you provide Yeah and there's actually customers that will call 160 00:13:24.291 --> 00:13:31.011 ahead for some pretty big mill warders. You know some some of them can take up to 161 00:13:31.051 --> 00:13:36.021 23 hours was you know a couple guys working on so you have way 162 00:13:36.031 --> 00:13:40.511 a homeowner that doesn't have the big table saws and saws and everything if they 163 00:13:40.521 --> 00:13:45.021 tell you what they want to cut at you have everything precut for them it to just 164 00:13:45.031 --> 00:13:50.781 pick up and move on that's correct and very nice making rich were I guess receiving 165 00:13:50.791 --> 00:13:55.491 some doors or something here how about telling us what it is that more seeing you 166 00:13:55.501 --> 00:14:01.401 have Linda who does the receiving with the paperwork and. With several different 167 00:14:01.411 --> 00:14:08.341 orders of doors on the truck Brian and Shawn are unload the truck. And what 168 00:14:08.351 --> 00:14:13.071 they will do is they'll be reading the tags and checking with Linda as she checks 169 00:14:13.081 --> 00:14:19.711 them off and separating the orders and marking the locations so when we do get our 170 00:14:19.721 --> 00:14:20.291 slip when 171 00:14:20.301 --> 00:14:26.241 a customer comes out we will know where they're at now. You know where these stores 172 00:14:26.251 --> 00:14:30.681 already pre-sold these are Dorset have been ordered in are coming in for customers 173 00:14:30.691 --> 00:14:34.291 and the customers are going to you know you call the customer tell me it's in or 174 00:14:34.291 --> 00:14:40.001 are these just stock doors it are for anyone to get you know these aren't the stock 175 00:14:40.011 --> 00:14:44.111 tours these are all preordered there are special ordered or once these are checked 176 00:14:44.121 --> 00:14:49.001 and I do know she will be notifying the salespeople in the proper phone calls we 177 00:14:49.011 --> 00:14:53.651 made for and I don't know right away. Rich we're looking at some doors you're 178 00:14:53.661 --> 00:14:57.811 telling me that Brookside lumber actually has their own place to make these stores 179 00:14:58.361 --> 00:15:03.121 Yeah we have a door shop and Bentley bell. P.A. 180 00:15:03.661 --> 00:15:08.061 That puts together all the stock doors what we just witnessed 181 00:15:08.071 --> 00:15:12.581 a couple minutes ago Schuster's as all special order doors about trusses you guys 182 00:15:12.591 --> 00:15:18.513 have your own manufacturing complex for dresses Yes over and you know customer 183 00:15:18.523 --> 00:15:22.713 ordering trusses from Brookside lumber Brooks and lumber actually is making news 184 00:15:22.723 --> 00:15:27.743 dresses and ship and I'm here to the job site that is these doors here that is 185 00:15:27.753 --> 00:15:34.725 growing and Brookside actually has another yard. Yes one store 186 00:15:34.735 --> 00:15:39.865 in 7 city and one store in Glade most feel rich what's going on behind us here this 187 00:15:39.875 --> 00:15:45.956 is one of your own vehicles Yes it is. From start to finish. 188 00:15:47.146 --> 00:15:51.566 Dispatch would have gotten a order for load builder to put together 189 00:15:51.606 --> 00:15:57.598 a couple days ago and the load is obviously been built the drivers now gotten the 190 00:15:57.608 --> 00:16:02.838 load from dispatch he has come back and loaded on the truck himself he's going to 191 00:16:02.848 --> 00:16:07.838 strap it on and take it to its destination OK So this is an order going right to 192 00:16:07.848 --> 00:16:08.808 a construction site 193 00:16:08.818 --> 00:16:14.168 a job site then yes OK do you deliver warders directly to the owners also yes 194 00:16:14.598 --> 00:16:18.839 whatever the you were beneath the liberty and the many vehicles disproves that 195 00:16:19.289 --> 00:16:20.630 things. Oh quite 196 00:16:20.640 --> 00:16:26.830 a few there's 3 or 4 pickups 6 or 7 box trucks 2 197 00:16:26.840 --> 00:16:31.170 flatbeds that are non C.D.O. Name probably 6 C.D.O. 198 00:16:31.180 --> 00:16:37.582 Trucks somewhere that area so when you order big or small. Yes Well that was one of 199 00:16:37.592 --> 00:16:43.422 the 1st drive warehouses in the area yeah. Frank come up with 200 00:16:44.312 --> 00:16:50.782 we really hasn't changed that much we still write up the customers in the showroom 201 00:16:50.792 --> 00:16:55.054 and send them out to our big warehouse we try to put everything in the one 202 00:16:55.064 --> 00:17:01.907 warehouse then set while we have all the other buildings typically we would 203 00:17:01.917 --> 00:17:08.737 keep buying new products and keep the old ones. And we continually try to put 204 00:17:09.307 --> 00:17:15.817 things on the road so they are protected. So that was the big the big boom era 205 00:17:15.827 --> 00:17:22.697 course we went through the. Some of the more trying times like around 1979180 206 00:17:23.507 --> 00:17:27.747 where the interest rates went up through the roof they were in the 16 to 20 percent 207 00:17:27.757 --> 00:17:34.717 range we that here I think we lost about 3 quarters of our building business just 208 00:17:34.727 --> 00:17:40.947 because it didn't make sense to go house and pay that kind of interest rate so we 209 00:17:40.957 --> 00:17:45.881 made it clear whether through. Some of the some of the tough times we were 210 00:17:45.891 --> 00:17:51.771 fortunate to vine other lumberyard no one with that was 1998 Canyon were sent that 211 00:17:51.781 --> 00:17:58.421 Southers to lumberyards up to the North Hills 108 and one had. 212 00:17:59.581 --> 00:18:05.181 Really no bill was ill you know put 7 sitting on them I think. The other ones in 213 00:18:05.191 --> 00:18:12.111 the late bills or Valencia came and they were there but the same size same to 214 00:18:12.121 --> 00:18:14.521 the same thing so Bruce that's where Proust spends 215 00:18:14.531 --> 00:18:21.391 a lot of his time to come and comes and visits here but he's. He I 216 00:18:21.401 --> 00:18:25.451 would say he's probably one of the driving forces he's the one that's always 217 00:18:25.461 --> 00:18:31.331 thinking about where we're going what we're going to do along with Dave and I say 218 00:18:31.341 --> 00:18:35.531 need people to think about the future and where we're going what we're going to do 219 00:18:36.381 --> 00:18:42.541 one of our more fun times was the 1986 party or 220 00:18:42.551 --> 00:18:49.251 a 5050 year party. Where we had we had in the show room we moved everything out had 221 00:18:49.261 --> 00:18:55.491 a catered we sent out invitations saying there was no selling allowed. 222 00:18:56.641 --> 00:19:00.661 During the party system 11 to let every But let all the salespeople know that it 223 00:19:00.671 --> 00:19:01.071 was just 224 00:19:01.081 --> 00:19:07.841 a fun time and it was invited. As many people as we could as we had customers and 225 00:19:07.851 --> 00:19:13.361 it was. It was a great time so we got we got to know our customers or I've become 226 00:19:13.371 --> 00:19:16.771 a little bit more like family over. 227 00:19:24.211 --> 00:19:29.301 My work over the past decade with college graduates exposed to troubling patterns 228 00:19:29.591 --> 00:19:33.853 1st of all too many of the applicants that were seeking 229 00:19:33.863 --> 00:19:40.183 a degree were simply unprepared and secondly too many of the college 230 00:19:40.193 --> 00:19:45.750 graduates once they finished. Simply lacked the skill set that employers were 231 00:19:45.760 --> 00:19:52.060 looking for in addition many of the college graduates now or just drowning in 232 00:19:52.070 --> 00:19:58.010 unprecedented levels of school debt the school debt has reached the one choice 233 00:19:58.100 --> 00:20:04.220 dollar mark which is now 2nd only to home mortgage debt this perfect storm if you 234 00:20:04.230 --> 00:20:10.820 will of rising school debt and the skill disconnect between graduates and 235 00:20:10.830 --> 00:20:15.450 employers was the motivation for my book Job Arista P.H.D. 236 00:20:15.850 --> 00:20:20.980 Which highlights the state of American education and 21st century It chronicles the 237 00:20:20.990 --> 00:20:22.620 educational struggle and journey of 238 00:20:22.630 --> 00:20:26.990 a young man who grew up deep in the heart of the Appalachian Mountains only to find 239 00:20:27.000 --> 00:20:32.700 himself in overeducated experience the fishing graduate who was saddled with 240 00:20:32.710 --> 00:20:38.621 a mountain of school debt and no viable job prospects I also realized through this 241 00:20:38.631 --> 00:20:43.771 time working with college graduates that many of these issues could be avoided if 242 00:20:43.781 --> 00:20:50.081 we could simply start the career development conversation at the secondary school 243 00:20:50.091 --> 00:20:54.422 level this led to the creation of the T.V. 244 00:20:54.432 --> 00:21:00.082 Program your future your choice you know there's an old adage think global and act 245 00:21:00.092 --> 00:21:03.492 local wall local for me is B.P. T.V. 246 00:21:04.174 --> 00:21:09.144 The process was surprisingly simple I came in and pitched my idea to B.P. T.V. 247 00:21:09.484 --> 00:21:14.064 And once accepted we were off to the races David Cable and his staff are 248 00:21:14.074 --> 00:21:18.894 professional accommodating and creative I literally tell them what I want and they 249 00:21:18.904 --> 00:21:24.474 make it happen I'm in your romanticise principal consultant at forward 21 career 250 00:21:24.484 --> 00:21:30.514 consulting and the creator and host of your future your choice on B.P. T.V. 251 00:21:30.514 --> 00:21:30.514 . 252 00:21:59.830 --> 00:22:01.710 Kitchen's baths are 253 00:22:01.720 --> 00:22:06.220 a significant category for us and again as Gordon mentioned we have specialists in 254 00:22:06.230 --> 00:22:11.020 those Department people that that's all they do because the level complexity and 255 00:22:11.030 --> 00:22:12.830 the detail that's involved in 256 00:22:12.840 --> 00:22:19.190 a project like that oh so those are some of the major areas we do try to offer some 257 00:22:19.200 --> 00:22:23.100 installation services with some of those things where it makes sense for the 258 00:22:23.110 --> 00:22:27.940 customers and who's requesting it. That's 259 00:22:27.950 --> 00:22:34.290 a variety of what we do but I think the secret weapon thrower that is the people oh 260 00:22:34.330 --> 00:22:34.700 we can have 261 00:22:34.710 --> 00:22:39.480 a great variety of products we can have great inventory position good pricing all 262 00:22:39.490 --> 00:22:43.590 those things are important but without the right people none of that matters and we 263 00:22:43.600 --> 00:22:43.690 have 264 00:22:43.700 --> 00:22:50.390 a lot of long term people. If you've got 20 years of tenure we probably don't consider 265 00:22:50.400 --> 00:22:53.780 you a rookie anymore but it we've got 266 00:22:53.790 --> 00:22:58.430 a lot of people 20 plus and we sell to builders from mostly residential doing new 267 00:22:58.440 --> 00:23:01.870 construction and a lot of remodelers in this area there are 268 00:23:02.170 --> 00:23:06.920 a lot of older homes about the park and in the surrounding communities that are in 269 00:23:07.090 --> 00:23:11.910 need of updating and people continue to you know improve and contribute to the 270 00:23:11.920 --> 00:23:18.912 community that way we saw kitchens week or so lumber. We sold doors and windows 271 00:23:18.982 --> 00:23:24.152 and we. Have specially people in most of those areas there and they've been there 272 00:23:24.162 --> 00:23:27.384 for a while so we find that we do 273 00:23:27.394 --> 00:23:33.327 a lot of special ordering for people. We. 274 00:23:34.948 --> 00:23:35.078 Get 275 00:23:35.088 --> 00:23:41.828 a lot of people that come in that have been told no that other places. That they can't 276 00:23:41.838 --> 00:23:48.001 get it and. We can typically get it right Dave we're overlooking you're in the 277 00:23:48.011 --> 00:23:52.401 store the show room what can you tell us about it in the departments and how's it 278 00:23:52.411 --> 00:23:58.081 evolved over the years. I have Berks I've been here since 1926 there's obviously 279 00:23:58.091 --> 00:24:02.891 been a lot of changes the building we're in was built in the early 1960 S. 280 00:24:03.241 --> 00:24:06.731 Part of that in terms of any sort of a showroom is literally 281 00:24:07.431 --> 00:24:10.871 a house across the road that held the office and 282 00:24:10.881 --> 00:24:15.061 a little bit of display space and show a few things on it so the was 283 00:24:15.071 --> 00:24:18.701 a much in terms of a showroom this was what was when it was created quite 284 00:24:18.711 --> 00:24:22.971 a cash and carry that was the business model of the time where it was come on and 285 00:24:22.981 --> 00:24:27.091 we've got the products take it with you know whole thing and basically this 286 00:24:27.101 --> 00:24:30.521 building stopped about right where we're standing so what we're in was an 287 00:24:30.531 --> 00:24:35.311 additional one point and originally the front half of the building was the store in 288 00:24:35.321 --> 00:24:36.621 the back half was what we called 289 00:24:36.631 --> 00:24:40.861 a drive through so the customer would come in with their vehicle drive through get 290 00:24:40.871 --> 00:24:46.401 loaded up take their lumber their plywood whatever so as the business grew this 291 00:24:46.411 --> 00:24:48.681 back half of the building was added it became 292 00:24:48.691 --> 00:24:55.521 a drive through and the store expanded to twice that size well in the late 1970 293 00:24:55.531 --> 00:25:00.221 S. We had a very large warehouse and eliminated this as part of 294 00:25:00.231 --> 00:25:04.091 a drive through and it became store space we're standing in an area now that's her 295 00:25:04.101 --> 00:25:08.361 window and door department the work as we call it and right below us on 296 00:25:08.371 --> 00:25:12.521 a lower level that was part of the drive through is our kitchen abaft apartment so 297 00:25:12.831 --> 00:25:15.441 it's grown in evolved a good bit over the years 298 00:25:15.451 --> 00:25:19.831 a total showroom space now is about 10000 square feet and that house she started in 299 00:25:19.841 --> 00:25:20.201 was what 300 00:25:20.211 --> 00:25:25.201 a 1000 square feet and probably close to and I wasn't here at that time. So it's 301 00:25:25.211 --> 00:25:29.611 a nice store thank you for dissing the rest of it thank you Dan What's your title 302 00:25:29.621 --> 00:25:30.671 or what do you do here for Rick's 303 00:25:30.681 --> 00:25:35.981 a number on the store manager OK with that and you know it's quite 304 00:25:35.991 --> 00:25:40.421 a few different things I help counter people with sales I'm involved in sales. 305 00:25:42.040 --> 00:25:47.120 Answer lots of questions for customers calling in well one of the departments we're 306 00:25:47.130 --> 00:25:51.200 standing in front of right now is molding and I understand that you know everything 307 00:25:51.210 --> 00:25:55.080 there is to know about molding So what can you tell us about the molding department 308 00:25:55.090 --> 00:25:56.791 at Brookside number how important of 309 00:25:56.801 --> 00:25:59.661 a department is that for you and our moorings have always been 310 00:25:59.671 --> 00:26:06.352 a very strong source of Brook sides custom lines stock 311 00:26:06.362 --> 00:26:07.462 morning lines we do 312 00:26:07.472 --> 00:26:13.202 a lot of different products that. Our contractors and homeowners both use 313 00:26:13.212 --> 00:26:15.992 a lot of our our moldings we do have 314 00:26:16.002 --> 00:26:20.022 a mill shop that behind me here shows some of the moldings that we can actually 315 00:26:20.092 --> 00:26:26.384 custom make for people. I've done morning seminars for Brookside in the past to 316 00:26:26.394 --> 00:26:30.874 show customers how to actually install moldings how to cut them coke the crown 317 00:26:30.884 --> 00:26:35.634 molds So yeah our morning department we do very very well with kids who It's 318 00:26:35.644 --> 00:26:39.194 a core department if you had to guess how many different buildings do you actually 319 00:26:39.204 --> 00:26:45.024 stock here Brookside. We probably stock about 100 different mornings and we have 320 00:26:45.034 --> 00:26:51.674 sources to get another 100 or so I would say OK and if I did that 100 moldings if 321 00:26:51.684 --> 00:26:55.424 you don't see it would you have you're saying just ask and you will custom make any 322 00:26:55.434 --> 00:26:59.194 molding you want you know we can make a certain amount and then we do have 323 00:26:59.204 --> 00:27:03.584 a lot of sources to order in custom mornings to do they come pretty finish 324 00:27:03.594 --> 00:27:08.084 pretreated ors that plane molding in you know the customer picks the colors and 325 00:27:08.094 --> 00:27:12.094 finish they want the customers do their own finishing and we really don't do 3 326 00:27:12.104 --> 00:27:15.361 finished moldings to focus on. Dave we're in 327 00:27:15.371 --> 00:27:19.821 a part of your store now tell us where we are in with this department is all about 328 00:27:20.661 --> 00:27:22.051 well this is the area where we do 329 00:27:22.061 --> 00:27:26.581 a lot of decking sales decking is just for everybody in general and US in 330 00:27:26.591 --> 00:27:31.261 particular just a big big category anymore. But it's evolved and changed 331 00:27:31.271 --> 00:27:36.551 a lot over the last couple of decades for years it was all wood treated wood which 332 00:27:36.561 --> 00:27:37.691 was fine but it required 333 00:27:37.701 --> 00:27:43.521 a lot of maintenance So what's changed is non wood products what we call composites 334 00:27:43.521 --> 00:27:45.141 . P.V.C. 335 00:27:45.151 --> 00:27:50.021 Plastic products that require little to no maintenance hold their color much more 336 00:27:50.031 --> 00:27:54.911 durable and don't absorb stains like grease from your grower spilled glass of wine 337 00:27:54.921 --> 00:27:58.791 and things like that and that's something that early on when it came along we 338 00:27:58.801 --> 00:28:01.281 adopted it and kind of grew with it and it's become just 339 00:28:01.291 --> 00:28:06.321 a major category for us we've got all kinds of samples here every shape color style 340 00:28:06.331 --> 00:28:11.381 that you could probably want is there one brand of the decking that it's best if 341 00:28:11.391 --> 00:28:16.201 a customer came in and said I wanted the absolute best deck money can buy is there 342 00:28:16.501 --> 00:28:20.861 one brand you're using or one type of decking that's better than the rest for you I 343 00:28:21.081 --> 00:28:22.011 really think best as 344 00:28:22.021 --> 00:28:25.621 a matter of fitting the right product for the situation in their budget which is 345 00:28:25.631 --> 00:28:31.121 what we do with everything so we carry in stock in most cases at least 3 different 346 00:28:31.131 --> 00:28:35.241 brands of multiple colors and styles in each of those so we try to look at their 347 00:28:35.251 --> 00:28:39.311 budget their needs and fit that with them and part of the service so we don't 348 00:28:39.321 --> 00:28:40.271 charge for that as we do 349 00:28:40.281 --> 00:28:44.231 a complete structurally sound design that they can take to the building inspector 350 00:28:44.241 --> 00:28:48.041 and get the permit so it gives them a guide to build their neck from it gives them 351 00:28:48.051 --> 00:28:52.351 a visual what the deck will work how to look when it's all done and give them 352 00:28:52.361 --> 00:28:55.741 something they think go and get their permits with and once again you have some 353 00:28:55.751 --> 00:29:01.311 deck specialists that work for you customer can come in talk to your specialists 354 00:29:01.321 --> 00:29:05.261 about what their needs are with their budgets are and then you fill the order from 355 00:29:05.271 --> 00:29:09.121 there that's absolutely right perfect and Brian what's your title here at Brookside 356 00:29:09.131 --> 00:29:15.771 lumber. I'm in charge of the department in mill work department mean. What we saw 357 00:29:15.781 --> 00:29:22.541 windows doors stair parts anything that has to do with Windows and Doors with 358 00:29:22.551 --> 00:29:27.031 windows and doors we see all these gorgeous doors and windows all around us as 359 00:29:27.041 --> 00:29:30.941 we're talking with can you tell us about your window and door department in general 360 00:29:30.941 --> 00:29:36.810 . Well we offer some good product in the Marvin Anderson lines we offer some 361 00:29:37.450 --> 00:29:41.280 fiberglass doors from thermos or departments and we also have 362 00:29:41.530 --> 00:29:44.680 a very nice exterior wood doors here. If 363 00:29:44.690 --> 00:29:47.090 a customer comes in or is interested in buying 364 00:29:47.100 --> 00:29:51.470 a door from Brookside lumber can you walk us through the process how do we start 365 00:29:51.510 --> 00:29:55.140 what can they expect if they walk through the door here at Brookside Well we 366 00:29:55.150 --> 00:29:59.300 usually like to find out what the project's about are you're interested in new 367 00:29:59.310 --> 00:30:04.960 construction are you doing remodelling project. How would your home. 368 00:30:06.290 --> 00:30:08.450 You know we ask those kind of questions are you looking for 369 00:30:08.460 --> 00:30:09.740 a front door we're looking for 370 00:30:09.750 --> 00:30:13.890 a back door are they windows for the home is that interior doors that you're 371 00:30:13.900 --> 00:30:15.970 looking for. You have 372 00:30:15.980 --> 00:30:21.020 a contractor that you're working with. And we start to get into depending on if 373 00:30:21.030 --> 00:30:21.850 it's a window or if it's 374 00:30:21.860 --> 00:30:25.450 a door are you looking for maintenance free product or you look for something you 375 00:30:25.460 --> 00:30:28.220 can stain something you can paint there's 376 00:30:28.230 --> 00:30:32.130 a tremendous amount of questions at so it starts there with the questions they 377 00:30:32.140 --> 00:30:36.840 could come in not knowing anything and you're the expert you're going to sit them 378 00:30:36.850 --> 00:30:40.160 down and you're going to walk them through it from beginning to end that's correct 379 00:30:40.480 --> 00:30:44.850 OK And you know you work with them with their budgets and you also say you work 380 00:30:45.150 --> 00:30:51.390 with their contractors or you can provide people for him to do the work we could 381 00:30:51.400 --> 00:30:54.270 but we also offer an installation program as well so if they don't have 382 00:30:54.280 --> 00:30:58.390 a contractor then we would do that for them installation so you would come to the 383 00:30:58.400 --> 00:31:02.200 house and take care of everything from beginning to end yes that's great OK sorry 384 00:31:02.210 --> 00:31:07.020 Dave we're moving into roofing area what can you tell us about the roofing products 385 00:31:07.030 --> 00:31:11.260 you carry well roofing and siding in this area and roofing we still carry 386 00:31:11.270 --> 00:31:13.310 a pretty broad array of products but like 387 00:31:13.320 --> 00:31:16.560 a lot of categories or so many things available we keep kind of the meat and 388 00:31:16.570 --> 00:31:20.670 potatoes in stock and then if it's something beyond that in terms of style or color 389 00:31:20.680 --> 00:31:24.970 will special order it and we handle well know many factors like and once Corning 390 00:31:24.980 --> 00:31:27.690 certainty people like that you can get 391 00:31:27.700 --> 00:31:32.140 a product that is warranted as short as 20 years all the way up to 50 years so 392 00:31:32.150 --> 00:31:34.570 depending on how long you want to be in your house and what you want to spend on 393 00:31:34.580 --> 00:31:35.180 a roof there are 394 00:31:35.400 --> 00:31:39.760 a lot of options same thing with the siding and sidings evolved over the years much 395 00:31:39.770 --> 00:31:46.670 like other products into more. Evolved technical products you know used to be years 396 00:31:46.680 --> 00:31:51.140 ago it's wood siding then it was steel siding aluminum vinyl and now we're into 397 00:31:51.480 --> 00:31:55.500 meant sidings and other products that just have entirely different properties and 398 00:31:55.510 --> 00:31:58.980 lifespans on the books so again in those we do 399 00:31:59.040 --> 00:32:01.620 a variety of products and IM and tore but we also special order 400 00:32:01.630 --> 00:32:07.760 a lot of it. Even the cement sidings can be pre-painted and various colors so there 401 00:32:07.770 --> 00:32:11.260 are a lot of options available in of both those categories so once again 402 00:32:11.270 --> 00:32:15.510 a customer comes in with what their needs are and your staff will walk them through 403 00:32:15.520 --> 00:32:20.690 the process what are their best options what are their budgets and how much of 404 00:32:20.700 --> 00:32:22.400 a product they need very much 405 00:32:22.410 --> 00:32:26.520 a concentrated process what do you need what are you interested in what you want to 406 00:32:26.530 --> 00:32:31.780 spend and then that way there are so many options we try to pinpoint Here's what 407 00:32:31.790 --> 00:32:35.340 the right things are to look out for you and Oswald as always you put 408 00:32:35.350 --> 00:32:39.000 a package together and then you could drop it off right at their house or at the 409 00:32:39.010 --> 00:32:43.850 job sites you know absolutely anything we do can be delivered I am the assistant in 410 00:32:43.860 --> 00:32:47.580 the kitchen about department here peroxide and what does that mean what is 411 00:32:47.590 --> 00:32:53.350 a kitchen and bath department on we I agree all the customers answer questions they 412 00:32:53.360 --> 00:32:58.670 may have direct them to an available sales person if they're looking to set up an 413 00:32:58.680 --> 00:33:04.320 appointment and I also assist with paperwork selling vanity is kind of whatever the 414 00:33:04.330 --> 00:33:09.820 staff nice OK well what does the department actually sell here we have to sell for 415 00:33:09.830 --> 00:33:15.500 all kitchen and bath services anything from products to even the installation 416 00:33:15.510 --> 00:33:20.140 services we offer 5 different kitchen lines we have 417 00:33:20.150 --> 00:33:26.240 a full custom bath line as well so we have products for every budget to fit every 418 00:33:26.250 --> 00:33:29.280 budget OK if someone comes in wants to build 419 00:33:29.290 --> 00:33:33.680 a brand new kitchen you're going to have everything from the following to the 420 00:33:33.690 --> 00:33:37.950 cabinets to the countertops to the sinks to the last absolutely just about the only 421 00:33:37.960 --> 00:33:43.180 thing we don't provide here are appliances but everything else kitchen countertops 422 00:33:43.190 --> 00:33:49.560 hard. Air plumbing install our install department handles tear out and install. 423 00:33:50.680 --> 00:33:56.520 We you know also work with closely with our contractors that buy here too so the 424 00:33:56.530 --> 00:34:02.810 process is very one on one we you know request that you do make an 425 00:34:02.820 --> 00:34:08.200 appointment so the designer has adequate time to get the ball rolling for the whole 426 00:34:08.210 --> 00:34:13.620 kitchen process and we do all the layout and designs on the computer and price 427 00:34:13.630 --> 00:34:15.460 scene and it's a it's 428 00:34:15.470 --> 00:34:20.150 a really intense nice one on one relationship between the client and their designer 429 00:34:20.550 --> 00:34:23.840 and it sounds like a wonderful service what can you for 430 00:34:23.850 --> 00:34:27.510 a customer what can they expect from when they 1st call or walk in 431 00:34:27.520 --> 00:34:34.220 a door to sitting down with one of your sales associates to ordering product to get 432 00:34:34.230 --> 00:34:38.450 in are we talking days weeks months what's a general timeline for 433 00:34:38.460 --> 00:34:43.600 a customer to expect honestly it's really it's really up to them when they 1st come 434 00:34:43.610 --> 00:34:48.290 in I can take them around or anyone else and kind of educate them on the different 435 00:34:48.300 --> 00:34:48.910 lines and get 436 00:34:48.920 --> 00:34:53.530 a feel for maybe what their budget is what their style is because the different 437 00:34:53.540 --> 00:34:58.900 lines we offer kind of fit different niches like that and then the 1st step is 438 00:34:58.910 --> 00:35:04.700 really setting up that appointment with the designer and from there the layout 439 00:35:04.710 --> 00:35:10.750 process could be as simple or as detailed as the client wants it's just getting 440 00:35:10.760 --> 00:35:16.060 that dream kitchen that they have in their minds and getting it on paper you know 441 00:35:16.070 --> 00:35:20.430 getting the figures to work we've had people close up in order within 442 00:35:20.440 --> 00:35:23.610 a month we have other people that have taken you know a couple months it's 443 00:35:23.620 --> 00:35:28.270 a very large purchase it's an emotional purchase so you do you want to take the 444 00:35:28.280 --> 00:35:32.150 time and make it right you sound like you have the passion and you like what you do 445 00:35:32.660 --> 00:35:36.370 I do I love I love just 446 00:35:36.690 --> 00:35:39.900 a lot of people come in and they've been saving their whole lives for their kitchen 447 00:35:40.230 --> 00:35:45.990 so we try to give them every. Thing possible you know within their budget and 448 00:35:46.000 --> 00:35:51.720 within the timeframe that they need it so it's it is it's rewarding OK kitchens 449 00:35:51.730 --> 00:35:56.260 bathrooms they're all one on one or do you have different sales associates to take 450 00:35:56.270 --> 00:36:00.330 care of each each side of this floor you know we all handle everything and we have 451 00:36:00.340 --> 00:36:07.340 a great bath line. Our bath line is nothing but bath we sell 800 of vanities 452 00:36:07.350 --> 00:36:13.350 here at Brookside we have found that some clients come in and have been to other 453 00:36:13.360 --> 00:36:18.270 stablish ments and may only sell kitchens and not sell them one vanity we will sell 454 00:36:18.280 --> 00:36:21.950 one vanity or one piece of hardware or whatever whatever the customer needs on the 455 00:36:21.960 --> 00:36:28.270 bathroom side you also do bathtubs sinks toilets all the portions we absolutely do 456 00:36:28.970 --> 00:36:29.650 we have 457 00:36:29.660 --> 00:36:34.390 a plumbing distributor we work very closely with and they have over 150 different 458 00:36:34.400 --> 00:36:37.490 manufacturers at their fingertips so we have 459 00:36:37.500 --> 00:36:44.100 a lot of products that we can offer the faucets to absolutely bath you can 460 00:36:44.550 --> 00:36:48.760 eat anything I'm missin in this department you want to brag about no I just feel 461 00:36:48.770 --> 00:36:51.640 that our staff they offer just really 462 00:36:51.650 --> 00:36:55.920 a one on one emotional experience with that customer they really get to know their 463 00:36:55.930 --> 00:36:59.810 customer and some of them have developed relationships that have lasted you know 464 00:36:59.820 --> 00:37:05.030 a long time and I just think that's that's really important thank you for the time 465 00:37:05.450 --> 00:37:11.770 you with with kitchens I don't know how many price points there are others we've 466 00:37:11.780 --> 00:37:18.242 got probably I think we have 5 different ones and 467 00:37:18.512 --> 00:37:25.022 within those lines you got 3 prices for 3 prices per line so there there's. 468 00:37:27.052 --> 00:37:33.741 We're very competitive. We know people are shopping. But we're also 469 00:37:33.961 --> 00:37:40.901 who like to provide value. For their dollar right Dave the rest of 470 00:37:40.911 --> 00:37:46.091 the store what can you tell us what are some of the other core areas for walk us 471 00:37:46.101 --> 00:37:50.901 around the rest of the store for. Well obviously it's perks I lumbered So what do 472 00:37:50.911 --> 00:37:52.231 we do we do lumber but you need 473 00:37:52.241 --> 00:37:56.091 a lot other things to make that work so you know we work our way through here we 474 00:37:56.101 --> 00:37:56.381 carry 475 00:37:56.391 --> 00:38:02.421 a lot of tools both him tools power to holes hair nailers things of that sort work 476 00:38:02.431 --> 00:38:08.111 on through we've got paint products stains clear coatings deck stain from the deck 477 00:38:08.121 --> 00:38:12.641 so we sell where people are still using wood some basic plumbing electrical 478 00:38:12.651 --> 00:38:16.761 products of course or some other options in the area for folks to go to for those 479 00:38:16.801 --> 00:38:21.081 but we like the least have the basics for them work our way on up we've got storage 480 00:38:21.121 --> 00:38:23.931 shelving hardwood flooring there's 481 00:38:23.941 --> 00:38:27.771 a variety of products that we show in here so even down to the basic building 482 00:38:27.781 --> 00:38:28.881 hardware like I need 483 00:38:28.891 --> 00:38:33.311 a hinge so we try to have the things in place as much as possible to help somebody 484 00:38:33.321 --> 00:38:33.661 complete 485 00:38:33.671 --> 00:38:37.191 a project that they would be doing with us you know so it the store here you have 486 00:38:37.201 --> 00:38:41.971 everything from the nuts and bolts to the lumber to the caulking to the tools you 487 00:38:41.981 --> 00:38:43.221 can walk a customer through 488 00:38:43.231 --> 00:38:48.841 a complete project so you want our customers to come in you know with an idea and 489 00:38:48.851 --> 00:38:51.891 you're going to walk them through from beginning to end everything they would need 490 00:38:51.901 --> 00:38:54.861 for that project itself that's her objective it's a it's 491 00:38:54.871 --> 00:38:57.931 a complete source it's that's why we love Brooks said number thank you. 492 00:39:06.161 --> 00:39:11.021 I always loved movies back in my days at Duquesne University the editor of the 493 00:39:11.031 --> 00:39:15.941 paper at that time recommended that I go ahead and do film reviews for the 494 00:39:15.951 --> 00:39:20.531 newspaper and that's really how this whole thing started that was all the way back 495 00:39:20.541 --> 00:39:26.941 and award 1973 I believe it was I noticed that my perspective on films and so that 496 00:39:26.951 --> 00:39:31.401 he noticed that my perspective on film. Was was very different it was probably 497 00:39:31.411 --> 00:39:36.161 about 12 years ago that I was contacted by Joey Berlin from Hollywood and they 498 00:39:36.171 --> 00:39:39.851 asked me to be a part of the Broadcast Film Critics Association 499 00:39:40.281 --> 00:39:44.811 a new organization that they were heading up there on the West Coast and I readily 500 00:39:44.821 --> 00:39:49.571 agreed and of course they produced every year of the Critics' Choice ward over the 501 00:39:49.581 --> 00:39:55.451 years I took my movie reviews to various newspaper concerns and even radio and 502 00:39:55.671 --> 00:39:59.161 a lot of times the items that I would say about 503 00:39:59.171 --> 00:40:03.671 a movie ran in the conflict with maybe some of the advertisers or some of the 504 00:40:03.681 --> 00:40:07.101 people getting a little upset and not liking what I said so as 505 00:40:07.111 --> 00:40:12.271 a result there was some censorship going on on my my reviews and I became 506 00:40:12.281 --> 00:40:16.531 a little bit frustrated without So I opened my eyes and I started looking for 507 00:40:16.541 --> 00:40:22.851 a venue which would allow me to do my movie reviews without having to worry about 508 00:40:23.361 --> 00:40:27.631 being censored from somebody above and that brought me through the doors here at 509 00:40:28.261 --> 00:40:34.441 B.P. T.V. Because of the really fine experiences I've had here at B.P. T.V. 510 00:40:34.451 --> 00:40:37.481 And producing outtakes I decided to spread my wings 511 00:40:37.491 --> 00:40:42.011 a little bit and delve into some of my other interests I've always been 512 00:40:42.021 --> 00:40:48.421 a very huge hockey fan so I started doing play by play hockey announcing for some 513 00:40:48.431 --> 00:40:52.621 of the local teams especially the Bethel Park Blackhawks here on B.P. T.V. 514 00:40:52.631 --> 00:40:52.901 And had 515 00:40:52.911 --> 00:40:57.871 a great time doing that most of them that for about 10 or 12 years as well and I 516 00:40:57.881 --> 00:40:58.521 also started 517 00:40:58.531 --> 00:41:04.891 a hockey talk show called in the crease which I happy to say was the 1st all sports 518 00:41:04.901 --> 00:41:10.091 talk show devoted completely to hockey here in the tri state area and I also have 519 00:41:10.301 --> 00:41:14.151 a pretty good skills at interviewing and because of that I began 520 00:41:14.161 --> 00:41:19.071 a show called coffee and chaos which tries to find rather unique individuals in the 521 00:41:19.081 --> 00:41:23.931 community and at large and do an in-depth interview with them as well I've got 522 00:41:23.941 --> 00:41:26.221 a great time here and B P T V There have been 523 00:41:26.231 --> 00:41:30.961 a plethora of people that have come through the door. In turns and people who just 524 00:41:30.971 --> 00:41:36.101 volunteer here and every one of them has a passion for T.V. 525 00:41:36.111 --> 00:41:41.891 And I joy seeing that passion so if you have a idea 526 00:41:42.101 --> 00:41:46.601 a creative aspect or an opinion that is unique to you and you're looking for 527 00:41:46.611 --> 00:41:52.951 a place to express it there's no better place than public access T.V. B.P. T.V. 528 00:41:53.171 --> 00:41:53.751 I found 529 00:41:53.761 --> 00:41:59.851 a home here probably you can do I'm furious Raji I was the producer of Al takes 530 00:42:00.771 --> 00:42:01.071 and 531 00:42:01.081 --> 00:42:32.092 a list of other shows. We 532 00:42:32.102 --> 00:42:34.552 actually do some custom work here we have 533 00:42:34.562 --> 00:42:39.532 a facility where we can have somebody come in from something as simple as I need 534 00:42:39.542 --> 00:42:45.443 a. Rocking chair leg made for the bottom of my rocking chair to any book cases or 535 00:42:45.453 --> 00:42:50.893 a mantle or even more complex. So that's something that we do that we think is 536 00:42:50.903 --> 00:42:56.383 relatively unique I've been here for 20 almost 29 years and Wayne's been here for 537 00:42:56.463 --> 00:43:01.253 almost 40 years he started early seventy's look can you tell us about the mill What 538 00:43:01.263 --> 00:43:06.563 do you do here will do anything from simple plain of the board for 539 00:43:06.573 --> 00:43:12.603 a customer up to building windows custom molding 540 00:43:13.163 --> 00:43:18.893 layouts of blueprints for. Custom cabinetry. 541 00:43:19.890 --> 00:43:24.830 For a customer or contractor. As you can see we're making a 542 00:43:25.380 --> 00:43:27.570 a Zakk archway for 543 00:43:27.800 --> 00:43:34.520 a contractor it had to be 2 special sizes and specifications and we'll make 544 00:43:34.530 --> 00:43:41.490 moldings for it and apply it. Will stay surface sand ords will glue up 545 00:43:41.700 --> 00:43:47.941 boards for our tops countertops. All the way down to glue up 546 00:43:47.951 --> 00:43:50.581 a antique rocking chair for a person that wants 547 00:43:50.591 --> 00:43:56.381 a for Keepsake I mean we've done some really off the wall jobs. It's 548 00:43:56.391 --> 00:44:03.073 a nice little service for people to get things done. Well custom cut knives 549 00:44:03.513 --> 00:44:03.943 if you want 550 00:44:03.953 --> 00:44:09.194 a special molding made for your house and try to replicate baseboard and casing for 551 00:44:09.234 --> 00:44:16.177 antique houses. And if they can't get it anywhere and I will try to replicate that 552 00:44:16.667 --> 00:44:22.388 other right on or as close as we can get it but what are some of the machines that 553 00:44:22.398 --> 00:44:26.468 you use here and what do those machines do well we have 554 00:44:26.478 --> 00:44:33.468 a 24 inch planer and that's what we run our material down to the 555 00:44:33.608 --> 00:44:39.118 desired thickness that we want the old good down to 7 inches all the way up to 556 00:44:39.638 --> 00:44:43.678 a 16th drill presses we have 557 00:44:43.688 --> 00:44:50.048 a 12 inch joiner we have various radio arm saws that we use for crosscutting 558 00:44:50.948 --> 00:44:51.308 we have 559 00:44:51.318 --> 00:44:57.599 a motor machine this is what I use pacifically for making all our custom knobs and 560 00:44:57.609 --> 00:45:04.310 running baseboard and different Various is of cuts for people. 561 00:45:05.470 --> 00:45:06.240 We have 562 00:45:06.250 --> 00:45:12.870 a $37.00 inch wide belt sander that we will surface sand glued up material to get 563 00:45:12.880 --> 00:45:19.451 it down to the desired thickness. We have our 12 inch table saws and 564 00:45:19.461 --> 00:45:26.252 a 24 inch bandsaw and various router tables that we set in. A lot of router 565 00:45:26.262 --> 00:45:32.302 bits to make the custom moldings and mill work that we have to do for the people 566 00:45:33.112 --> 00:45:37.202 the machine said you demonstrated here today what was the 1st one you demonstrated 567 00:45:37.202 --> 00:45:43.563 . On Yes that was our table saw and I was ripping strips for 568 00:45:43.573 --> 00:45:45.643 a customer that needed him to pad 569 00:45:45.653 --> 00:45:51.364 a wall alt some you know he couldn't get it anywhere else he couldn't buy that Miss 570 00:45:51.674 --> 00:45:57.454 so I just ripped them those few strips. The band saw was 571 00:45:57.464 --> 00:45:59.434 a set of brackets that someone was putting up 572 00:45:59.444 --> 00:46:04.044 a rough sawn cedar manhole that are put above a fireplace that they were having 573 00:46:04.054 --> 00:46:10.644 a contractor make so those were some brackets that I was making form and the other 574 00:46:10.654 --> 00:46:14.184 board that I was routing is a cap on top of 575 00:46:14.194 --> 00:46:19.094 a half wall for someone wanted in the kitchen and the other board was 576 00:46:19.604 --> 00:46:20.674 a hardware store needed 577 00:46:20.684 --> 00:46:27.275 a piece of cedar sanded and to Santa that down smooth and cut it to the 578 00:46:27.285 --> 00:46:33.865 desired length that they need over over the years says their piece Bije built here 579 00:46:33.875 --> 00:46:40.476 that you're proudest of yes. It was couple years back I made 6 580 00:46:41.026 --> 00:46:46.236 white oak benches for the use Carnegie Museum. 581 00:46:48.768 --> 00:46:55.721 With Wayne is there something that he was most proud of you think. When he 582 00:46:55.731 --> 00:46:59.422 would make He's done so many. 583 00:47:03.051 --> 00:47:06.721 I don't think there's he's usually proud of everything that he makes when we both 584 00:47:06.731 --> 00:47:11.731 are. It's something new and different every day you're not doing the same thing. 585 00:47:12.921 --> 00:47:17.781 Are you the only 2 in the mill Yes Just us and you don't have any apprentices how 586 00:47:17.791 --> 00:47:23.101 working with you now for the future no I don't think anybody has taken an interest 587 00:47:23.111 --> 00:47:29.845 in it it's it's not computerized it's hands on. It's 588 00:47:29.855 --> 00:47:32.265 something that you have to learn over the years you have to have 589 00:47:32.275 --> 00:47:38.235 a feel for it and you have to love it. But it's not for everybody but 590 00:47:39.165 --> 00:47:43.547 it's your own little world though. If you want to call it that it's something new 591 00:47:43.557 --> 00:47:48.497 every day but we love it you like working at Brookside lumber Yes they're very good 592 00:47:48.507 --> 00:47:55.470 people good good employers real good employees to work with. No problems 593 00:47:55.480 --> 00:47:56.680 with any of them just it's 594 00:47:56.690 --> 00:48:01.050 a great break with the people we do have I think an exceptional group of people 595 00:48:01.460 --> 00:48:08.130 that do the right things for customers for the business every day day in day out in 596 00:48:08.140 --> 00:48:13.630 their decisions and that's really the thing that separates Brookside from I think 597 00:48:13.760 --> 00:48:15.420 many many other businesses. 598 00:48:24.780 --> 00:48:28.400 My love of books goes way way back and that's why working here the best part 599 00:48:28.410 --> 00:48:30.890 library is such a perfect fit for me I remember 600 00:48:30.900 --> 00:48:36.450 a fond memories of my childhood reading to my younger sister some of our favorite 601 00:48:36.460 --> 00:48:42.540 books like the pokey little puppy or Mickey Mouse is picnic as part of our bedtime 602 00:48:42.550 --> 00:48:46.910 routine we would be on our bed before we fell asleep reading chapter books together 603 00:48:47.090 --> 00:48:51.260 and all taking turns sharing chapters from Little House On The Prairie or you know 604 00:48:51.270 --> 00:48:55.760 Green Gables as we got older and we were able to read it on our own we would still 605 00:48:55.770 --> 00:48:59.070 real loud together and we would share chapters would take turns been passed the 606 00:48:59.080 --> 00:49:03.150 book around I stress that to families today the importance of reading aloud and 607 00:49:03.160 --> 00:49:03.940 sharing books as 608 00:49:03.950 --> 00:49:07.380 a family because not only does it create those wonderful memories that you always 609 00:49:07.390 --> 00:49:11.820 have but so very fundamental to the reading process and to the learning process 610 00:49:11.890 --> 00:49:15.680 picture books have always been my favorite so again working here at the library is 611 00:49:15.690 --> 00:49:20.220 just wonderful and it's the perfect fit because now I get to share those happy 612 00:49:20.230 --> 00:49:25.000 memories and I get to share the awesome picture books with kids and kids of all 613 00:49:25.010 --> 00:49:27.830 ages I love doing shows on T.V. 614 00:49:27.840 --> 00:49:31.930 Such as bookmark because again I'm sharing my love of books with kids at home and 615 00:49:31.940 --> 00:49:35.130 hopefully encouraging them to come in and then check those books out and it does 616 00:49:35.140 --> 00:49:38.850 work I've seen it happen I love when kids run in here you know the next morning and 617 00:49:38.860 --> 00:49:40.110 say I just watched you on T.V. 618 00:49:40.120 --> 00:49:41.360 Last night or when 619 00:49:41.370 --> 00:49:44.240 a parent is with that child saying hey we're here to check out that book that you 620 00:49:44.250 --> 00:49:48.890 read on the last book show that's great that's how we know it's working our purpose 621 00:49:48.900 --> 00:49:54.170 behind the show is being fulfilled it's also especially rewarding to me to hear of 622 00:49:54.180 --> 00:49:57.870 not. People watching it and viewing it with their kids in their homes but maybe 623 00:49:57.880 --> 00:49:59.710 also using it in their classrooms have 624 00:49:59.720 --> 00:50:03.090 a lot of friends who are teachers and we've connected again via Facebook and 625 00:50:03.100 --> 00:50:05.770 a lot of these teachers are telling me that they're airing bookmark in their 626 00:50:05.780 --> 00:50:09.620 classrooms and sharing it with their young students so that's especially rewarding 627 00:50:09.630 --> 00:50:13.460 to me patients who have been come very close with friends with who have moved away 628 00:50:13.710 --> 00:50:16.990 and they were sad they were no longer going to be able to tune in to check it out 629 00:50:17.150 --> 00:50:20.000 but lo and behold now they can because again the B.P. T.V. 630 00:50:20.010 --> 00:50:24.100 Staff is so wonderful and they upload our episodes to You Tube as well so now she 631 00:50:24.110 --> 00:50:28.840 watches them on the web with her children in Kentucky or wherever it might be so it 632 00:50:28.850 --> 00:50:34.100 is very very rewarding we're not only sharing these stories these special books 633 00:50:34.110 --> 00:50:37.500 with kids here in Bethel Park we're sharing them with kids across the United States 634 00:50:38.090 --> 00:50:41.610 My name is Elaine Volpi head of youth services at the Bethel Park public library 635 00:50:41.650 --> 00:50:44.550 and producer of Missy Lane's book Knock B.P. T.V. 636 00:50:44.550 --> 00:50:44.550 . 637 00:51:15.432 --> 00:51:21.282 So the secret to success is is in the past her comeback 638 00:51:22.764 --> 00:51:23.114 having 639 00:51:23.124 --> 00:51:33.156 a little bit of. Attention to their needs and wants and. I 640 00:51:33.166 --> 00:51:34.056 still have 641 00:51:34.066 --> 00:51:40.486 a lot of fun back and laughing with Asperger's. Some of the husband wife teams are 642 00:51:40.496 --> 00:51:46.600 really funny. And typically it comes down to who's making the decision. And the 643 00:51:46.610 --> 00:51:47.520 younger couples are 644 00:51:47.530 --> 00:51:50.560 a lot more fun than the older couples because you're older couples and those making 645 00:51:50.570 --> 00:51:57.390 the decisions. A younger one sometimes he has an eye on the times to not have to be 646 00:51:57.400 --> 00:52:04.070 reminded so I'll stand by the wife and say well. You know this is really 647 00:52:04.080 --> 00:52:07.410 a lot sided that I'm standing with the person that's you know make 648 00:52:07.420 --> 00:52:14.220 a decision the gals are really. Very important to us to to 649 00:52:14.230 --> 00:52:20.980 service correctly it's not like we want to ignore the guys but. The 650 00:52:20.990 --> 00:52:22.300 women are private 651 00:52:22.310 --> 00:52:27.770 a lot of the sales and we we realize that I really enjoy waiting on the contractors 652 00:52:27.780 --> 00:52:33.660 and customers you know people are fun to deal with they really are and always very 653 00:52:33.670 --> 00:52:38.590 much felt like part of the family here from the very beginning 0 $1.00 of the 654 00:52:38.600 --> 00:52:44.861 memories that I cherish is summers we would do 655 00:52:45.711 --> 00:52:50.131 what I would call family picnic at one of the owner's homes for all the employees 656 00:52:50.171 --> 00:52:57.041 and their family members. I have 3 sons I have 3 sons and I remember them 657 00:52:57.381 --> 00:53:03.241 coming to those and doing things like pony rides and other activities and things 658 00:53:03.611 --> 00:53:10.352 and just getting to interact with and know better everyone else that you work 659 00:53:10.362 --> 00:53:14.042 with and their children and their spouses and that was 660 00:53:14.052 --> 00:53:18.382 a great memory and as as time went on I think my boys started to feel the same way 661 00:53:18.392 --> 00:53:23.232 all 3 of them have worked here through high school and through college which again 662 00:53:23.242 --> 00:53:29.232 I think is just another indication of the commitment to family that you have from 663 00:53:29.242 --> 00:53:34.252 the owners of the company and it always feels very good they always speak very 664 00:53:34.262 --> 00:53:38.912 highly of the company of the people that they work for and on and it's that's 665 00:53:38.922 --> 00:53:44.681 a very warm friendly memory for me. So you guys remember any of the. 666 00:53:46.171 --> 00:53:51.501 First customers that your grandfather and your dad and uncle had Were there any of 667 00:53:51.511 --> 00:53:57.481 the big names in our community or so forth that were original customers or builders 668 00:53:57.491 --> 00:54:02.611 or anything that is the Evanovich command of it you know I think was anybody 669 00:54:02.621 --> 00:54:08.841 customers or Cortez in the Cortez or their generation Thomas' or 3rd generation 670 00:54:09.741 --> 00:54:16.401 McCloskey McCloskey as yeah now. To Shiller's So they're all big names in our 671 00:54:16.411 --> 00:54:23.401 community that have been longtime customers of and still probably 2nd 3rd some of 672 00:54:23.411 --> 00:54:27.761 them maybe even port generation customers of perks that number which I think speaks 673 00:54:28.031 --> 00:54:33.391 highly of the business and the work ethics and so forth that the family put forth 674 00:54:33.811 --> 00:54:39.851 what else can you tell us that we would really feel set apart your company from one 675 00:54:39.861 --> 00:54:43.461 of the big box stores I mean right off the bat you've got 676 00:54:43.471 --> 00:54:48.061 a company that for 80 plus years has its roots in this community as opposed to 677 00:54:48.071 --> 00:54:53.511 someone that's from out of town or how the country even potentially I think her 678 00:54:53.521 --> 00:54:56.731 biggest difference and I think it's we've talked to you see is the difference in 679 00:54:56.741 --> 00:55:00.241 the people one of the things that I think we try to make it 680 00:55:00.251 --> 00:55:04.031 a better experience for our customers with is in most cases when you talk to 681 00:55:04.041 --> 00:55:07.211 somebody about a project think I'm talking about all parts of it it's not 682 00:55:07.221 --> 00:55:11.291 a matter of well we need to talk so much about flooring talk to this person you 683 00:55:11.301 --> 00:55:15.381 talk somebody about lighting talk to this person it talks to me about my doc talk 684 00:55:15.391 --> 00:55:19.711 to this person we have people that have broad base of expertise many years of 685 00:55:19.721 --> 00:55:21.861 experience I also think it's 686 00:55:21.871 --> 00:55:24.691 a more comfortable shopping environment you're not walking around 687 00:55:24.701 --> 00:55:25.941 a warehouse pushing 688 00:55:25.951 --> 00:55:31.121 a cart up and down aisles trying to handle materials one of the things we've done 689 00:55:31.131 --> 00:55:35.101 for years is we structured so that we can either deliver your materials for you or 690 00:55:35.111 --> 00:55:39.221 if you have to take it off your vehicle either church pickup truck your S.U.V. 691 00:55:39.231 --> 00:55:44.071 Or your car is your shopping cart much easier much. More convenient we think so we 692 00:55:44.081 --> 00:55:44.551 just think it's 693 00:55:44.561 --> 00:55:50.751 a better model all the way around customers OK so why we love Brookside you've been 694 00:55:50.761 --> 00:55:54.381 here 80 plus years and look forward to the next 80 years as we as do 695 00:55:54.391 --> 00:55:59.161 a thank you Dave Thank you Mandy why appreciate the time that the 3 of you spent it 696 00:55:59.171 --> 00:56:04.681 was quite educational I love learning about the history of all the businesses and 697 00:56:04.691 --> 00:56:10.781 aspects of the park and Brookside lumber sure is that what is the year now how many 698 00:56:10.791 --> 00:56:17.771 years the 88 years new 88 year so it's been you know. Nice growing up in 699 00:56:17.781 --> 00:56:19.801 Bethel Park and having Brookside lumber 700 00:56:19.811 --> 00:56:23.371 a part of. My life here and look forward to it 701 00:56:23.411 --> 00:56:28.451 a future bit 88 years in Buffalo I don't there are no other businesses that can 702 00:56:29.381 --> 00:56:34.941 that can say that we are fortunate to have you as part of our community so thank 703 00:56:34.951 --> 00:56:38.851 you for everything you do for the community thank you for being part of our 704 00:56:38.861 --> 00:56:44.331 community and looking forward to the next 20 years with prophesied number and with 705 00:56:44.341 --> 00:56:46.191 that they communicate her their support.