Concurrent Validation of the NLSI
for U.S. Army Drill Sergeants
U. Christean Kubisiak, Kristen E. Horgen,
Patrick W. Connell, Elizabeth Lentz, Xian Xu,
and Walter C. Borman
Personnel Decisions Research Institutes, Inc.
Leonard A. White and Mark C. Young
U.S. Army Research Institute
2006012 / 052
United States Army Research Institute
for the Behavioral and Social Sciences
November 2005
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4. TITLE AND SUBTITLE
Concurrent Validation of the Noncommissioned Officer Leadership
Skills Inventory (NLSI) for U.S. Army Drill Sergeants
6. AUTHOR(S)
U. Christean Kubisiak, Kristen E. Horgen, Patrick W. Connell,
Elizabeth Lentz, Xian Xu, Walter C. Borman (Personnel Decisions
Research Institutes, Inc.); Leonard A. White, and Mark C. Young (U.S.
Army Research Institute)
3. DATES COVERED (From - To)
February 2004 to March 2005
5a. CONTRACT/GRANT NUMBER
DASW01-03-D-0016-0006
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622785
5c. PROJECT NUMBER
A790
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255
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Personnel Decisions Research Institutes, Inc.
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Study Note 2006-01
14. ABSTRACT
The U.S. Army Research Institute for the Behavioral and Social Sciences (ARI) and its contractor Personnel Decisions
Research Institutes, Inc. (PDRI) have been conducting research to validate the Noncommissioned Officer Leadership
Skills Inventory (NLSI) as a predictor of Drill Sergeant performance. The NLSI measures skills and abilities related to
NCO performance, including work orientation, interpersonal skills, and leadership capability. The overall goal is to
expand the NLSI into a Noncommissioned Officer classification test to identify high potential soldiers at the E-4/5/6
levels for several occupational specialties, including Drill Sergeants. The research conducted for this study consisted of a
preliminary, small-sample validation of the current NLSI as a predictor of Drill Sergeant success as measured by
performance ratings. Results indicate that the NLSI demonstrates preliminary, statistically significant predictive validity
for Drill Sergeants. Further, this research supports the use of the NLSI as an operational test for NCO MOSs and duty
assignments beyond recruiter. Future research should also guide potential refinement of the NLSI as a classification tool
for multiple Army NCO positions.
15. SUBJECT TERMS
Army Drill Sergeants, Drill Sergeant Assessment, Drill Sergeant, NLSI
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1
Study Note 2006-01
Concurrent Validation of the NLSI
for U.S. Army Drill Sergeants
U. Christean Kubisiak, Kristen E. Horgen, Patrick W. Connell,
Elizabeth Lentz, Xian Xu, Walter C. Borman
Personnel Decisions Research Institutes, Inc.
Leonard A. White and Mark C. Young
U.S. Army Research Institute
Selection and Assignment Research Unit
Michael G. Rumsey, Chief
U.S. Army Research Institute for the Behavioral and Social Sciences
2511 Jefferson Davis Highway, Arlington, Virginia 22202-3926
November 2005
Army Project Number Personnel Performance and
622785A790 Training Technology
Approved for public release; distribution unlimited.
m
IV
Executive Summary
Research Requirements
The requirement of this study with Drill Sergeants is to provide an initial
evaluation of the viability of the concept of using the Noncommissioned Officer
Leadership Skills Inventory (NLSI) as a broader Noncommissioned Officer
(NCO) selection and classification tool, with added value beyond recruiter
screening. Specifically, in this study, the U.S. Army Research Institute for the
Behavioral and Social Sciences (ARI) and its contractor Personnel Decisions
Research Institutes, Inc. (PDRI) examined relationships between the NLSI scales
and measures of Drill Sergeant performance. It was hypothesized that the NLSI
measures skill sets and aptitudes related to the performance of Drill Sergeants, but
these relationships had not been evaluated empirically. This study builds on work
validating the NLSI for recruiter selection (Horgen et al., 2005), by examining the
concept and potential utility of using the NLSI for Drill Sergeant screening and
assignment.
Procedure
The research conducted for this study consisted of a preliminary validation of the
NLSI as a predictor of the duty performance of Drill Sergeants. For this study, a
set of 10 performance rating scales were developed by conducting job
observations, reviewing existing Drill Sergeant rating measures, and generating
new Behavioral Summary Scales. In conjunction with the scales, frame of
reference and rater error training were developed and provided to raters prior to
making their ratings. The criterion-related validity of the NLSI was evaluated by
testing current job incumbents on the NLSI and collecting supervisor ratings of
their job performance. For this study, NLSI predictor and performance criterion
ratings were collected from a total of 195 Drill Sergeants at Fort Jackson and Fort
Leonard Wood during the period June 2004 to November 2004.
Findings
This validation provides empirically documented insights into the attributes
important to the successful duty performance of Drill Sergeants. Eight NLSI
scales showed statistically significant correlations with a composite performance
measure based on a linear combination of the 10 Drill Sergeant rating scales, with
r = .15 to .30, all p < .05.
Utilization and Dissemination of Findings
This study documents that the NLSI measures key attributes associated with
successful performance of Drill Sergeants. This report is intended to help the
Army to determine how best to proceed with using the NLSI in an operational
environment for NCO selection, classification, and job assignment decisions.
These results support the concept that the NLSI can be used as a broader
classification tool for identifying high-potentials for recruiting duty and other
NCO assignments. Future research, with larger samples, should also guide
potential refinement of the NLSI as a selection and classification tool for Army
NCO specialties.
vi
Table of Contents
Introduction.1
Procedure & Approach.1
Development of a Criterion Measure of Drill Sergeant Job Performance.3
Scale Retranslation Workshops.3
Criterion Measure Analyses.5
Factor Analysis of the Ratings.8
Noncommissioned Officer Leadership Skills Inventory.9
Validation Results.11
Demographic Statistics.:.11
Correlations between NLSI Scales and Performance Ratings Criterion.13
Discriminant Function Analysis.17
Conclusion..19
References. ........21
Appendix A - Retranslation Workshop Instructions.25
Appendix B - Results from the First Retranslation Workshop.33
Appendix C - Results from the Second Retranslation Workshop.37
Appendix D - Final Rating Scales.. 41
Appendix £ - NLSI Part I Scales and Definitions.57
Appendix F - NLSI Part II Scales and Definitions.61
List of Tables
Table 1. Demographics of Experts in the First Retranslation Workshop.4
Table 2. Number of Supervisor and Peer Raters.6
Table 3. Interrater Reliabilities for Combined Supervisor and Peer Ratings*.6
Table 4. Mean and Standard Deviations for Mean Ratings on Each Dimension.7
Table 5. Factor Loadings for Each Rating Dimension.8
Table 6. Frequencies for Drill Sergeant Race & Education Level.11
vii
Table 7. Primary Type of Training.12
Table 8. Interest in Drill Sergeant Duty Prior to Assignment.12
Table 9. Correlations Between NLSI Scales and Performance Ratings.14
Table 10. Correlations Between NLSI Keys and Performance Ratings.15
List of Figures
Figure 1. Drill Sergeant Performance by NLSI Quintiles.16
VllI
Introduction
The U.S. Army Research Institute (ARI) and its contractor, Personnel Decisions
Research Institutes, Inc. (PDRI), conducted a validation study using the
Noncommissioned Officer Leadership Skills Inventory (NLSI) to identify
personnel with high potential for Drill Sergeant duty. The NLSI was originally
developed by ARI and PDRI in conjunction with the U.S. Army Recruiting
Command (USAREC) to assist the Army in selecting Soldiers who would be
successful in recruiting duty. Operational tryout of the NLSI began in January
2002, with NLSI testing of most Soldiers entering new recruiter training at the
Recruiter and Retention School (RRS). The predictive validation of the NLSI
against measures of recruiter performance is still in progress, but initial findings
show some promising relationships (Horgen et al., 2005).
Building on the work done with recruiters, the broader vision is to expand the
NLSI into a Noncommissioned Officer classification test that would enable the
Army to identify high potential enlisted Soldiers at the E-4/5/6 levels for several
occupational specialties, including Drill Sergeant. A better match between the
Soldier and the job should result in higher levels of performance, higher job
satisfaction, and higher retention rates throughout the Army.
The NLSI measures attributes and skills thought to be relevant to the performance
of Drill Sergeants, but the magnitude of those relationships has not been evaluated
empirically. This study, a preliminary examination of those relationships, was
conducted under the sponsorship of file Deputy Chief of Staff, Gl, in coordination
with the Chief Psychologist, USAREC. Although based on a relatively small
sample, this validation is intended to illustrate where significant relationships can
be found, and to inform subsequent research and applications of the NLSI for
Drill Sergeant screening.
Procedure & Approach
The strategy chosen for this project was to provide evidence of criterion-related
validity. This is typically accomplished by testing current job incumbents and
then collecting measures of these same individuals’ job performance. Test scores
are then related to how well individuals perform on the job. Successful validation
of this type provides confirmation that use of the selection measures will, in fact,
identify the most qualified candidates. This methodology is one of three
validation strategies presented in the Uniform Guidelines on Employee Selection
Procedures (1978, EEOC), the Standards for Educational and Psychological
Testing (AERA, APA, & NCME, 1999), and the Principles for the Validation and
Use of Personnel Selection Procedures (SIOP, 2003). For this validation effort,
1
PDRI and ARI administered a paper and pencil version of the NLSI to a sample
of Drill Sergeants, and obtained performance ratings on those Drill Sergeants
from their peers and supervisors. The specifics of the data collection efforts,
including criterion development, predictor selection, and preliminary validation
results are provided in the following sections.
2
Development of a Criterion Measure of Drill
Sergeant Job Performance
As mentioned, in a concurrent validation study, it is necessary to show that the
test being evaluated is, in fact, related to job performance. This can only be
accomplished if comprehensive, reliable, and valid measures of job performance
are available. In the present criterion development effort, we began by reviewing
several carefully developed performance rating scales for entry-level NCOs used
in the Army’s Project A (Pulakos & Borman, 1986) and ARI’s ongoing NC021
project (Knapp, McCloy, & Heffner, 2004), In addition, we incorporated work
done on rating scales prepared for another ongoing Drill Sergeant study (Klein et
al., 2005). The notion was to build on these existing scales and update them with
new job analysis information gathered in this study.
We conducted a job analysis of the Drill Sergeant job by observing Drill
Sergeants on the job, interviewing several Drill Sergeants and their supervisors,
and conducting focus groups with Drill Sergeant instructors to identify the critical
tasks and behaviors performed on the job, as well as relevant situational factors
(e.g., stress, duty location) that impact performance. Next, we used this
information, along with the existing ARI rating scales, to develop a new set of
behaviorally-anchored rating scales. The new scales measure Drill Sergeant
performance along 12 dimensions. These dimensions feature behavioral
“anchors,” that provide a description of how individuals at different levels of
effectiveness perform on the job. Specifically, we developed three behavioral
summary statements, anchoring high, mid-range, and low performance on each of
the 12 dimensions.
Scale Retranslation Workshops
To test the adequacy of the new performance category structure and behavioral
statements, we conducted a retranslation workshop with Drill Sergeant
instructors. Demographic information for the instructors is listed in Table 1. We
asked 22 instructors to sort the behavioral statements into the 12 performance
categories and to rate each statement's level of effectiveness on a 1-3 scale, where
1 = low; 2 = mid-range; and 3 = high.
3
Table 1. Demographics of Experts in the First Retranslation Workshop
Years in the Army N
Years as Drill Sergeant N
Less than 10 3
10-12 4
13-15 9
16-19 5
20 or more 1
Less than 2 2
2 12
3 8
Race N
Gender N
African-American/Black 13
White/Caucasian 7
Filipino 1
Creole 1
Male 18
Female 4
Pay Grade N
E6 10
E7 11
E8 1
The instructions for the workshop appear in Appendix A. As is typically done in
retranslation, the mean and standard deviation of the effectiveness rating were
computed for each behavioral statement, along with the percentage of instructors
sorting each statement into each category. These data appear in Appendix B. Data
from four participants were dropped because their patterns of responses suggested
they did not fully understand the retranslation instructions. To summarize, across
the 36 behavioral statements and 18 instructors, 87.8% of the time instructors
sorted the statements into the intended category. In all but 3 of the 648 judgments,
the effectiveness level was within one scale point of the intended level. However,
for several of the behavioral statements, there was sufficient disagreement in the
effectiveness level or the category to warrant revisions to the statements. This was
done to clarify the effectiveness level or the category membership. Finally, two of
the dimensions were consolidated into other dimensions, resulting in a final set of
10 dimensions.
After these revisions were complete, we conducted an additional retranslation task
with eight PDRI research staff. In this second retranslation, participants sorted the
30 behavioral statements into the intended category and rated the statements at the
intended effectiveness level 99.4% of the time (see Appendix C). The final rating
scales appear in Appendix D. These behavioral rating scales were used as the
criterion measure in the validity analyses.
Criterion Measure Analyses
PDRI staff gathered performance ratings from both peers and supervisors of Drill
Sergeants. Our experience with performance ratings, and discussions with ARI,
indicated that both sources should provide valuable information regarding Drill
Sergeants’ performance. Also, obtaining ratings from multiple raters for each
ratee increases the interrater reliability of the ratings. We attempted to collect
ratings from at least one supervisor and two peers for each Drill Sergeant
participant. The behavior-based rating scales were designed to encourage raters to
make evaluations as objectively as possible. Specifically, raters were asked to
compare observed Drill Sergeant behavior with the behavioral statements that
anchor the different effectiveness levels on each dimension.
In addition to the scales themselves, we developed a rater training program to: (1)
orient raters to the rating task; (2) familiarize raters with the performance
dimensions and how each is defined; (3) train raters to match observed Drill
Sergeant behavior with the behavioral summary statements to determine a rating
for each dimension; (4) describe common rater errors (e.g., halo); and (5)
encourage raters to be as accurate as possible when making their ratings. The rater
training program was delivered in person by project staff immediately prior to the
rating task. The instructors explained that the ratings were for research purposes
only and would not have any impact on the Drill Sergeants’ careers.
In total, performance ratings for 229 Drill Sergeants were collected from 193 peer
and 62 supervisor raters. Individual raters were removed from the sample if they
failed to meet at least one of two criteria. First, if the information provided by an
individual rater appeared inaccurate (e.g., if the same rating was given to a Drill
Sergeant across all eight dimensions), that rater was dropped. Second, we asked
raters how long they had worked with the Drill Sergeants they were evaluating.
We eliminated additional rater-ratee pairs where raters reported they had worked
with the Drill Sergeant for less than 2 months. Raters who had worked with Drill
Sergeants for less than 2 months likely had insufficient time to observe and
accurately evaluate their performance. Based on the above criteria, 17 rater-ratee
pairs were eliminated from the sample, yielding the final sample discussed below.
As a whole, the mean number of months raters had worked with Drill Sergeants
was 11.16 for peer raters and 7.98 for supervisor raters.
The final sample included performance ratings for 210 Drill Sergeants. Ratings
were provided by 180 peers and 58 supervisors. Table 2 shows the number of
supervisor and peer raters for each Drill Sergeant.
5
Table 2. Number of Supervisor and Peer Raters
Number of Supervisor
Raters per Ratee
N
Number of Peer Raters
per Ratee
N
Total Number of Raters
per Ratee
N
1
107
1
71
1
24
2
73
2
53
2
58
3
33
3
48
4
19
4
30
5
12
5
24
6
5
6
13
7
11
8
2
Mean number of supervisor raters per ratee = 1.41
Mean number of peer raters per ratee = 2.29
Mean total number of raters per ratee = 3,31
The distribution of ratings across the 7-point rating scale was similar for
supervisor and peer raters. There was a low, but noteworthy percentage of ratings
at the lower, ineffective end of the scale for both peer and supervisor ratings.
Most of the ratings fell in the 5-6 range, but overall, there was reasonable
variability in both sets of ratings, suggesting that both supervisor and peer raters
were differentiating between the more and less effective Drill Sergeants. Means
and standard deviations across all the ratings were: 5.22 and .81 for supervisor
raters, and 5.38 and .94 for peer raters.
Table 3 presents the reliabilities for the supervisor and peer ratings combined. For
the majority of the rating dimensions, the reliabilities are fairly high, the primary
exception being cultural tolerance. Both rating sources provide important
performance information because of their unique perspectives, and the reliabilities
for both sources taken together support the use of an aggregated supervisor/peer
rating criterion.
Table 3.
Rating Dimension
Technical Knowledge & Skill
Training
Counseling & Supporting Soldiers
Effort & Initiative
Following Rules, Regulations & Adhering to Army
Core Values
Combined Peer/Supervisor Reliabilities 11
.57
.49
.33
.56
.31
6
“Reliabilities are intraclass correlation coefficients (ICC 1,k; Shrout & Fleiss, 1979).
6 N = 695, k(harmonic mean) = 2.49
Table 3. Interrater Reliabilities for Combined Supervisor and Peer Ratings (Continued)
Rating Dimension Combined Peer/Supervisor Reliabilities
Physical Fitness & Military Bearing
.59
Stress Tolerance & Conflict Resolution
.45
Adaptability
.34
Relating to & Supporting Peers
.34
Cultural Tolerance
■ 01
Overall Effectiveness
.55
Rating Composite'
.48
‘Mean of ratings across dimensions for each rater
Rating scores were created for each Drill Sergeant by calculating the mean peer
rating and the mean supervisor rating, and then averaging these two for each
dimension. Table 4 shows the means and standard deviations of the combined
rating scores for each dimension.
Table 4. Mean and Standard Deviations for Mean Ratings on Each Dimension
Rating Dimension
Mean 1
Standard Deviation
Technical Knowledge & Skill
5.16
1.02
Training
5.09
.94
Counseling & Supporting Soldiers
5.03
.87
Effort & Initiative
5.16
1.08
Following Rules, Regulations & Adhering to Army
Core Values
5.46
.80
Physical Fitness & Military Bearing
5.40
.94
Stress Tolerance & Conflict Resolution
4.95
1.01
Adaptability
5.17
.88
Relating to & Supporting Peers
5.33
.88
Cultural Tolerance
5.68
.67
Overall Effectiveness
5.37
.89
*N= 210
7
Factor Analysis of the Ratings
To examine the underlying structure of the 10 rating scale dimensions, we
conducted a principal axis factor analysis with a varimax rotation on the
combined supervisor/peer dimensional ratings. Results of these analyses suggest
that a two-factor solution is the most interpretable description of the data (see
Table 5).
Table 5. Factor Loadings for Each Rating Dimension
Rating Dimension
Factor 1 Loadings
Factor 2 Loadings
Technical Knowledge & Skill
.21
31
Training
.33
J3
Counseling & Supporting Soldiers
.52
.49
Effort & Initiative
.42
M
Following Rules, Regulations & Adhering to Army
Core Values
J5
.25
Physical Fitness & Military Bearing
.42
.37
Stress Tolerance & Conflict Resolution
J7
.22
Adaptability
J8
.41
Relating to & Supporting Peers
J6
.37
Cultural Tolerance
J3
.18
In general, this factor structure supports a distinction between task-related
performance and contextual dimensions. Task performance refers to activities
directly related to production of the goods and services that an organization
produces and those that contribute less directly by helping to maintain and service
this production. Contextual performance, on the other hand, refers to activities
that support the social and psychological environment in which task performance
takes place (Borman & Motowidlo, 1993).
For the factor analysis of the Drill Sergeant data, most of the “contextual”
dimensions, Following Rules, Stress Tolerance & Conflict Resolution,
Adaptability, Relating to & Supporting Peers, and Cultural Tolerance, showed the
strongest loadings with Factor 1. In contrast, the more task-related dimensions,
Technical Knowledge & Skill, Training, and Effort & Initiative, were most
strongly associated with Factor 2. These results suggest that the combined
supervisor/peer dimensional ratings reflect multiple aspects of Drill Sergeant
performance.
Noncommissioned Officer Leadership Skills
Inventory
The NLSI consists of two parts. Part I contains 125 items that measure past
behaviors and reactions to life events indicative of such areas as leadership,
interpersonal skills, and openness. This instrument is based on the Army’s
Background Information Questionnaire (BIQ). Previous research has
demonstrated that the these scales are predictive of counterproductive behavior,
Special Forces job performance, completion of the Special Forces Assessment
and Selection course, and disciplinary infractions among NCOs and first term
enlisted personnel (e.g., Kilcullen, Chen, Zazanis, Carpenter, & Goodwin, 1999a;
Kilcullen, Mael, Goodwin, & Zazanis, 1999b; Knapp et al., 2004). Additionally,
in research with Army civilians, the Part I Tolerance for Ambiguity, Openness,
Emergent Leadership, and Social Perceptiveness scales were related to measures
of job performance (Kilcullen, White, Zacarro, & Parker, 2000). The NLSI has
also effectively predicted recruiting success as measured by ratings of recruiter
performance and recruiter production (Borman, White, Bowles, Horgen,
Kubisiak, & Penney, 2003). Thus, the scales in Part I have shown criterion-related
validity in military settings and measure constructs that may be relevant for Drill
Sergeant success (e.g., Leadership, Interpersonal Skill). Definitions for theNSLI
scales in Part I can be found in Appendix E.
Part II of the NLSI uses a forced-choice format to reliably measure six
temperament constructs: Dependability (Non-delinquency), Adjustment, Work
Motivation, Leadership, Agreeableness, and Physical Conditioning. The scales
and definitions can be found in Appendix F. Part II of the NLSI is an expanded
version of the Army’s Assessment of Individual Motivation (AIM) with
additional items added to improve the internal consistency reliability of the scales
and better construct balance in the item tetrads. Each item in Part II consists of
four behavioral statements that represent different personality constructs. Soldiers
select a statement that is most like and a different statement that is least like
themselves. An attempt is made to balance the social desirability of the statements
within each item to reduce the AIM's susceptibility to faking.
In the Army’s Project A and Career Force research these temperaments were
measured by a self-report instrument called the Assessment of Background and
Life Experiences (ABLE). The Project A results, involving nearly 60,000 enlisted
personnel, established that individual differences in these constructs, as measured
by ABLE, are important predictors of the duty performance and attrition of
enlisted personnel and Noncommissioned Officers (Campbell & Knapp, 2001;
Hough, Eaton, Dunnette, Kamp, & McCloy, 1990; Rumsey, Peterson, Oppler &
Campbell, 1996; White, Young, & Rumsey, 2001). The AIM was designed to
9
measure these constructs from ABLE with less fakability. Preliminary findings
indicate that the AIM is more resistant to deliberate faking than the ABLE
(Young, Heggestad, Rumsey, & White, 2000; Young, McCloy, Waters & White
2004; White & Young, 2001). In a series of investigations, the AIM has been
found to be predictive of measures of Soldier performance, adaptability, and
attrition during the first term of enlistment (White & Young, 1998; Young et al.,
2000; Young et al., 2004; Young, White, Heggestad, & Barnes, 2004; White,
Young, Heggestad, Stark, Drasgow, & Piskator, 2004).
In other research, several scales of the AIM were linked to Special Forces job
performance (Kilcullen et al., 1999a), first term attrition (White, Nord, Mael, &
Young, 1993), Correctional Specialist performance (White & Young, 2001), and
the successful completion of Explosive Ordnance Disposal (EOD) training (White
& Young).
These studies suggest that the AIM has promise for measuring constructs
important for Drill Sergeant performance (e.g., Work Motivation, Adjustment).
10
Validation Results
This section describes the Drill Sergeant sample and summarizes the analyses of
the relationships between the NLSI scales and measures of Drill Sergeant
performance.
Predictor and criterion data were collected from 195 Drill Sergeants at Ft.
Leonard Wood and Ft. Jackson in June through November 2004. For each
session, PDRI conducted rater training, and then Drill Sergeants and their
supervisors completed performance ratings. Next, we administered the NLSI to
Drill Sergeants. The NLSI took approximately 1 l A hours to complete.
Predictor data were screened according to several data checks. First, four items
were included in the NLSI to ensure that respondents were paying attention.
Participants who responded in nonsensical ways to these items were dropped from
subsequent analyses. Second, data were screened for patterns of responses that
suggested they were not paying attention to item content. Finally, cases that had
substantial amounts of missing data were dropped. Based on these data screens,
14 cases were excluded, leaving a sample size of 181 cases.
Demographic Statistics
Table 6 provides demographic information for the Drill Sergeants across the two
data collection sites. Eighty-five percent of the sample was male; 38.6 % of the
sample was Black, and 13% of the Drill Sergeants indicated they were of
Hispanic, Latino, or Spanish ancestry.
Table 6. Frequencies for Drill Sergeant Race & Education Level
Category
Frequency
Percentage
White
72
43.3
Black
64
38.6
Hispanic/Latino/Spanish
22
13.3
Other
8
4.8
Missing
15
Total
181
11
Table 6. Frequencies for Drill Sergeant Race & Education Level (Continued)
Category
Frequency
Percentage
Less than 12 years of school (no diploma)
1
.6
High school diploma or GED
11
6.2
Some college, but did not graduate
103
57.9
Two-year college degree
51
28.6
Four-year college degree
8
4.5
Some graduate school
2
1.1
Graduate degree
2
1.1
Missing
3
Total
181
As shown in Table 7, most of the Drill Sergeants teach in Basic Combat Training
(BCT), One-Station-Unit-Training (OSUT), or Advanced Individual Training
(AIT). More than 54% of the Drill Sergeants in our sample indicated they were
either extremely or very interested in Drill Sergeant duty prior to their
assignment, and 54% of them volunteered for Drill Sergeant duty (see Table 8).
Table 7. Primary Type of Training
Primary Type of Training
Frequency
Percent
BCT
100
58.5
OSUT
58
33.9
AIT
13
7.6
Missing
10
Total
181
Table 8. Interest in Drill Sergeant Duty Prior to Assignment
Interest Level
Frequency
Percent
Extremely interested
46
26.9
Very interested
48
28.1
Somewhat interested
33
19.3
Not very interested
20
11.7
Not at all interested
24
14.0
Missing
10
Total
181
12
Correlations between NLSI Scales and Performance Ratings Criterion
Table 9 shows correlations between NLSI scales and the performance rating
dimensions, as well as rating factors. Several of the NLSI scales correlated
significantly with the performance ratings (e.g., Work Motivation, Leadership,
Social Perceptiveness, Interpersonal Skills). In addition, the pattern of
relationships between the NLSI scales and performance rating dimensions
demonstrate construct validity. For example, because Drill Sergeants are required
to train physical skills, we expected the Physical Conditioning scale to correlate
significantly with the Technical Knowledge and Skill and the Physical Fitness
rating dimensions. The scales in Part II did correlate significantly with these two
rating dimensions. Also, the Tolerance for Ambiguity scale correlated
significantly with the Adaptability rating dimension. Finally, several of the NLSI
scales correlated significantly with the contextual and task-performance rating
dimension factors, specifically, Emergent Leadership, Tolerance for Ambiguity,
Conscientiousness, Work Motivation, and Leadership with both factors and Social
Perceptiveness, Interpersonal Skills, and Self-Esteem with the task performance
factor. Overall, the NLSI demonstrated many significant correlations between the
scales and performance rating dimensions and the rating composite. In addition,
these correlations follow a meaningful pattern, indicating that the NLSI is
measuring file intended attributes.
13
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In addition to correlations between NLSI scales and job performance, we also
investigated the relationship between NLSI total scores and Drill Sergeant
performance ratings. Because our Drill Sergeant sample precluded development
of a cross-validated scoring key, we used a key developed as part of research on
the validity of the NLSI for predicting recruiter performance (see Borman et al.,
2003; Horgen et al., 2005; and White, Borman, & Bowles, 2001). The key was
developed and cross-validated using a sample of approximately 4,800 recruiters.
Further, we computed a validity-weighted NLSI composite for the Drill
Sergeants. We validity-weighted and combined those scales that correlated
significantly with the rating composite in the Drill Sergeant sample to compute an
overall NLSI score. That is, we used the current sample to determine the
correlations between individual scales and the composite performance rating.
Then we created a predictor composite score by combining those scales weighted
by the correlations. Both keys were correlated with the performance rating
dimensions and composite.
As shown in Table 10, the two keys are highly correlated. More importantly,
scoring the NLSI with either of the keys results in significant correlations between
the NLSI and most of the Drill Sergeant performance rating dimensions, the
rating composite, and the task and contextual performance factors. Ideally, the
correlation between the NLSI total score based on the validity weighted Drill
Sergeant composite should correlate more highly with the performance ratings
than NLSI based on the recruiter key (.33 vs. .37, respectively), but again, these
results are preliminary and based on a small sample.
Table 10. Correlations Between NLSI Keys and Performance Ratings
NLSI Total Score
Based on Recruiter
Key
NLSI Total Score
Based on Validity
Weighted Drill
Sergeant Composite
NLSI Total Score Based on CV Key
M
J2
NLSI Total Score Based on PV Key
1.00
J3
NLSI Total Score Based on Validity Weighted Drill Sergeant
Composite
M
1.00
Composite of 10 Rating Dimensions
21
Technical Know & Skills Dimension Rating
M
25
Training Dimension Rating
22
2A
Counseling Dimension Rating
22
15
Effort & Initiative Dimension Rating
22
22
Following Rules & Regs Dimension Rating
.05
.05
Physical Fitness Dimension Rating
2A
22
Stress Tolerance Dimension Rating
.12
A7
15
Table 10. Correlations Between NLSI Keys and Performance Ratings (Continued)
NLSI Total Score
Based on Recruiter
Key
NLSI Total Score
Based on Validity
Weighted Drill
Sergeant Composite
Adaptability Dimension Rating
32
31
Supporting Peers Dimension Rating
J7
J9
Cultural Tolerance Dimension Rating
.10
.12
Overall Performance Dimension Rating
38
32
Factor 1 Contextual Performance
30
32
Factor 2 Task Performance
M
33
N = 177-181
Note: Correlations in bold are significant (p < .05); ratings are mean peer & supervisor ratings
Figure 1 illustrates the relationship between NLSI scores and the percentage of
high performing Drill Sergeants. The highest score quintiles contain the highest
scorers on the NLSI. Again, these analyses are based on a small sample, but they
support the validity of the NLSI as applied to Drill Sergeants.
20-42 43-46 47-51
NLSI Scores
51-59
60-73
Figure 1. Prill Sergeant Performance by NLSI Quintiles
16
Discriminant Function Analysis
PDRI also conducted a discriminant function analysis to determine whether the
NLSI could distinguish between high performing Drill Sergeants and high
performing recruiters. For these analyses, we selected the 107 Drill Sergeants who
constituted the top 50 percent of performers with regard to number of recruits in
the sample, and randomly selected an equal number of recruiters from among the
top 50 percent of producers in the recruiter database from a previous research
project (Horgen et al., 2005). Entering the NLSI scales simultaneously, one
discriminant function was calculated (y 2 =51.44,/? < .001; Wilks’ A =.756, F(l,
212)/? < .001). Based on the derived classification equation, 70.6 percent of the
cases in the sample would be reclassified into the correct group. These results
suggest that the NLSI scales can potentially discriminate between the Drill
Sergeants and recruiters. Results of these analyses must be interpreted cautiously,
due to the small sample size. However, these preliminary results suggest that the
NLSI may be useful for classification purposes.
17
18
Conclusion
This preliminary investigation indicates that the NLSI is related to Drill Sergeant
performance. The present research extends previous NLSI research and
demonstrates that the NLSI may be useful in assigning Soldiers to second tour
duty assignments, such as Drill Sergeant or recruiter. Additional work is required
to investigate the validity of the NLSI in a predictive setting and with a larger
number of Drill Sergeants.
In addition, future research should address the relationship of the NLSI with other
predictors, such as disciplinary infractions, training performance, and attrition.
Further, analyses of additional criterion measures, such as attrition and success in
training may be of interest. The use of disciplinary infractions as a criterion would
be of particular interest with the Drill Sergeant population. However, the
prediction of relatively rare occurrences along with potential irregularities in the
recording of such infractions and the dismissal of participants with high rates of
infractions could limit the utility of such analyses.
Due to the relatively small sample size in this research, we were not able to fully
investigate the usefulness of the NLSI as a classification tool. Currently, the NLSI
has a substantial history of use with the recruiter population, and Drill Sergeants
are the next step in exploring its applicability to other duties. That is, because the
two jobs overlap with regard to the emphases on social skills, leadership, and
positive representation/teaching about Army life, somewhat similar results were
expected for the two groups. Going forward, the NLSI should be refined as a
classification tool so that it will optimally differentiate between predictors tailored
to the appropriate MOSs and duty assignments. The preliminary analyses
conducted here suggest that classification based on NLSI scores is possible, but
additional research would allow a more comprehensive comparison between the
NLSI profiles of these duty assignments.
19
20
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23
24
Appendix A - Retranslation Workshop
Instructions
25
26
Army Drill Sergeant Performance Rating Scales
Retranslation Workshop Instructions
27
28
Background
Personnel Decisions Research Institutes (PDRI) was tasked by the Army to develop behavior-
based performance rating scales for the Army drill sergeant job. We have developed this kind of
performance rating format for a number of jobs in industry and for other U.S. military jobs.
Purpose of the Workshop
In this workshop, you will be providing information that will be used to develop an instrument
for rating the job performance of Army drill sergeants. We have obtained information from many
sources inside the Army regarding observed drill sergeant behaviors. This information was
summarized into behavior statements reflecting, respectively, high, mid-range and low drill
sergeant performance.
In today's workshop, we are asking you to read these performance statements, place them in
categories we will show you in a moment, and rate the effectiveness of the behavior described in
each performance statement.
Completing the Performance Example Rating Task
For each of 36 performance statements, we ask you to make two judgments:
1. Determine the Army drill sergeant performance category in which the statement best fits
(e.g., technical knowledge and skill); and
2. Rate the effectiveness of the behavior described in the statement.
Before you begin making your judgments, please review the Army Drill Sergeant Performance
Categories carefully. This handout lists and defines a set of categories relevant to the
performance of Army drill sergeants. Once you have become familiar with these performance
categories, you will be ready to begin the rating task.
The effectiveness ratings that you assign to each performance statement will range from 1 to 3,
as follows:
1 = Low
2 = Mid-range
3 = High
To help calibrate your effectiveness ratings, we provide a couple of example statements to clarify
the distinctions between the levels of performance.
A. Responds effectively when duties are disrupted by routine changes in assignments, but
has some difficulty if the changes are due to emergencies that arise.
B. Always willing to lend a hand when colleagues appear overwhelmed or behind schedule.
29
C. Fails to use time wisely; for example, during training exercises, might spend time talking
with other drill sergeants rather than observing trainees.
Notice that Example A is adequate but probably not as effective as hoped for, so a 2 or "mid¬
range" rating might be the most appropriate effectiveness rating. Example B is probably more
appropriately at the 3 or “effective” level, as the example depicts superior performance. Example
C probably deserves a 1 rating due to the "ineffective" level of performance described.
Now please open the envelope containing the performance statements and remove them. Sort
each statement into one of the 12 Performance Categories and also rate the effectiveness level (1,
2, or 3) of each statement. Probably the best way to do this is to:
1. Complete the sorting of all 36 statements into the 12 Performance Categories. This
should result in about 3 statements per category.
2. Review the performance statements within each category, decide on the effectiveness
level of each, and record the category letter (A-L) and the effectiveness rating (1 = low, 2
= mid-range, 3 = high) on each statement in the blanks provided.
3. For each category, place a paper clip on the statements that go together in a category
(e.g., all A statements).
4. Place all the paper-clipped statements back in the envelope.
Thank you for helping us with this task.
Army Drill Sergeant Performance Categories
A. Technical Knowledge & Skill
Demonstrating technical knowledge and skill; providing clear and accurate instructions;
knowledgeably answering questions about training tasks; demonstrating training tasks properly.
B. Training
Using appropriate training methods; presenting well-prepared and organized material for training
exercises and sessions; using instructional techniques; providing constructive feedback regarding
performance on training tasks.
C. Coaching, Mentoring, & Supporting Trainees
Coaching and mentoring trainees; demonstrating concern for the well-being and development of
trainees; demonstrating respect for trainees; listening attentively to trainees, and asking questions
as appropriate; supporting trainees and helping them to overcome personal problems.
D. Counseling
Preparing for counseling sessions; counseling trainees and offering helpful feedback; following
Buddy System regulations.
E. Effort & Initiative
Persisting with extra effort even under difficult conditions; taking initiative to accomplish
objectives; finding additional productive work when own duties are completed; developing
knowledge and skills through additional training.
F. Integrity & Adherence to Army Core Values
Demonstrating integrity, ethical behavior, and self-discipline; displaying respect for authority;
adhering to Army Core Values; and obeying fraternization policies.
G. Following Rules, Regulations & Safety Guidelines
Adhering to Army regulations, orders, and SOP; following safety guidelines and monitoring
trainee safety.
31
H. Physical Fitness & Military Bearing
Maintaining physical fitness and proper military bearing; displaying discipline and maintaining
good professional conduct.
I. Stress Tolerance & Conflict Resolution
Managing stress and maintaining self-control; asking for appropriate backup in potentially
volatile situations; resolving conflicts quickly and fairly.
J. Adaptability
Effectively adapting to changing circumstances.
K. Relating to & Supporting Peers
Effectively relating to and working with other Drill Sergeants; helping others by performing
some of their tasks when needed; supporting, motivating and showing confidence in others.
L. Cultural Tolerance
Understanding diverse cultural and social backgrounds; working well with diverse groups of
soldiers; demonstrating respect for varied cultural practices and beliefs.
32
Appendix B - Results from the First Retranslation
Workshop
33
34
Note: A = Technical Knowledge and Skills; B = Training; C = Coaching, Mentoring, and Supporting Trainees; D = Counseling; E
= Effort and Initiative; F = Integrity and Adherence to Army Core Values; G = Following Rules, Regulations, and Safety
Guidelines; H = Physical Fitness and Military Bearing; I = Stress Tolerance and Conflict Resolution; J = Adaptability; K = Relating
to and Supporting Peers; L = Cultural Tolerance
35
36
Appendix C - Results from the Second
Retranslation Workshop
37
I
38
Summary Statement;
Intended Category and
Effectiveness Level
Percent of SMEs placing
it in correct dimension
Mean Effectiveness
Rating
Standard Deviation of
Effectiveness Rating
A1
100.0
1.00
.00
A2
100.0
.00
A3
87.5
.00
B1
100.0
1.00
.00
B2
100.0
2.00
.00
B3
87.5
3.00
.00
Cl
100.0
1.00
.00
C2
100.0
.00
C3
100.0
3.00
.00
D1
100.0
1.00
.00
D2
100.0
2.00
.00
D3
100.0
.00
El
100.0
1.00
.00
E2
100.0
2.00
.00
E3
100.0
3.00
.00
FI
100.0
1.00
.00
F2
100.0
2.00
.00
F3
100.0
3.00
.00
G1
100.0
1.00
.00
G2
100.0
2.13
.35
G3
100.0
2.88
.35
HI
100.0
1.00
.00
H2
100.0
2.00
.00
H3
100.0
3.00
.00
11
100.0
1.00
.00
12
100.0
2.00
.00
13
100.0
3.00
.00
J1
100.0
1.00
.00
J2
100.0
2.00
.00
J3
100.0
3.00
.00
Note: A=Technical Knowledge and Skills; B = Training; C = Coaching and Supporting Soldiers; D = Effort and Initiative; E =
Following Rules, Regulations, and Adhering to Army Core Values; F = Physical Fitness and Military Bearing; G = Stress
Tolerance and Conflict Resolution; H=Adaptability; I = Relating to and Supporting Peers; J = Cultural Tolerance
39
40
Appendix D - Final Rating Scales
41
42
A. Technical Knowledge & Skill
Demonstrating technical and tactical knowledge to soldiers; providing clear and technically accurate instructions; knowledgeably
answering questions about training tasks; demonstrating training tasks properly.
Using appropriate training methods; presenting well-prepared and organized material for training exercises and sessions;
providing constructive feedback regarding performance on training tasks.
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Informally mentoring soldiers; formally counseling soldiers; demonstrating concern for the well-being and development of
soldiers, demonstrating respect for soldiers; listening attentively to soldiers, and asking questions as appropriate; supporting
soldiers and helping them to overcome personal problems.
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E. Following Rules, Regulations & Adhering to Army Core Values
Adhering to Army regulations, orders, and SOP; following safety guidelines and monitoring trainee saf
integrity, and ethical behavior, and adhering to Army Core Values.
F. Physical Fitness & Military Bearing
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K. Overall Effectiveness
Appendix E - NLSI Part i Scales and Definitions
57
58
Tolerance for Ambiguity
This scale measures a person’s preference for work environments in which the problems
(and potential solutions) are unstructured and ill-defined. Those with high tolerance for
ambiguity are comfortable working in rapidly changing work environments. Individuals
scoring low prefer highly structured and predictable work settings.
Hostility to Authority
The degree to which a person respects and is willing to follow legitimate authority
figures. High scorers are expressively angered by authority figures and may actively
disregard their instructions and policies. Low scorers accept directives from superiors and
easily adapt to structured work environments.
Social Perceptiveness
This scale measures the degree to which a person can discern and recognize others
emotions and likely behaviors in interpersonal situations. Persons high in social insight
are good at understanding others’ motives and are less likely to be “caught off guard” by
unexpected interpersonal behaviors.
Interpersonal Skill
This scale measures the degree to which a person establishes smooth and effective
interpersonal relationships with others. Interpersonally skilled individuals are good
listeners, behave diplomatically, and get along well with others. Persons with low scores
on this measure have difficulty working with others and may intentionally or
unconsciously promote interpersonal conflict and cause hurt feelings.
Emergent Leadership
The scale measures the degree to which a person takes on leadership roles in groups and
in his or her interactions with others. High scorers on this scale are looked to for direction
and guidance when group decisions are made and readily take on leadership roles.
Conscientiousness
This scale measures the degree to which a person is achievement-oriented and dedicated
to work. Persons high in conscientiousness are hard working, persistent, self-disciplined,
and deliberate. Individuals scoring low are more careless in work-related activities, prefer
leisure activities to work, and can be easily distracted from work-related tasks.
59
Self-Esteem
This scale measures the degree to which a person feels good about oneself as a person
and has confidence in one’s own abilities. Individuals with high self-esteem feel
successful in past undertakings and expect this to continue in the future. Low scorers
have feelings of personal inadequacy, lower self-efficacy, and lack confidence in their
ability to be successful.
Empathy
This scale measures the degree to which a person understands and shares others’ thoughts
and emotions. High scorers are sensitive, and find it difficult to watch the suffering of
others.
60
Appendix F - NLSi Part II Scales and Definitions
61
62
Work Motivation
The tendency to strive for excellence in the completion of work-related tasks. Persons
high on this construct seek challenging work activities and set high standards for
themselves. They consistently work hard to meet these high standards.
Adjustment
The tendency to have a uniformly positive affect. Persons high on this construct maintain
a positive outlook on life, are free of excessive fears and worries, and have a feeling of
self-control. They maintain their positive affect and self-control even when faced with
stressful circumstances.
Agreeableness
The tendency to interact with others in a pleasant manner. Persons high on this construct
get along and work well with others. They show kindness, while avoiding arguments and
negative emotional outbursts directed at others.
Dependability (Non-delinquency)
The tendency to respect and obey rules, regulations, and authority figures. Persons high
on this construct are more likely to stay out of trouble in the workplace and avoid getting
into difficulties with law enforcement officials.
Leadership (Dominance)
The tendency to seek out and enjoy being in leadership positions. Persons high on this
scale are confident of their abilities and gravitate towards leadership roles in groups.
They feel Comfortable directing the activities of other people and are looked to for
direction when group decisions have to be made.
Physical Conditioning
The tendency to seek out and participate in physically demanding activities. Persons high
on this construct routinely participate in vigorous sports or exercise, and enjoy hard
physical work.
63